Overview
This role supports a sponsor-dedicated model and is responsible for reviewing, triaging, and negotiating contract-related escalation requests in the assigned region, following approved guidelines.
Responsibilities
- Review and triage escalation requests in the applicable region, ensuring work is completed accurately, timely, and in compliance with approved guidelines.
- Negotiate and manage multiple agreement types, including:
- Clinical Trial Research Agreements
- Amendments
- Assignments
- Facility Use Agreements
- Follow work instructions, Standard Operating Procedures (SOPs), and internal policies and procedures to ensure compliant completion of assigned responsibilities.
- Manage a high-volume workload by prioritizing competing assignments and meeting deadlines in a fast-paced environment.
- Work independently and collaboratively while exercising sound judgment and maintaining a strong commitment to quality and compliance.
- Support colleagues as needed based on business needs and capacity.
- Identify and recommend opportunities for continuous process improvement, increased efficiency, and greater clarity.
- Use AI-enabled processes and tools where applicable, or demonstrate willingness to learn and adopt emerging technologies.
Requirements
- Bachelor’s degree with a Juris Doctor (JD) preferred. Relevant paralegal experience will also be considered.
- Minimum of one year of pharmaceutical industry experience.
- Ability to follow work instructions, SOPs, and internal policies and procedures.
- Excellent written and verbal communication skills, with strong attention to detail and organizational abilities.
- Strong analytical, critical-thinking, and problem-solving skills.
- Demonstrated ability to work independently and collaboratively while maintaining quality and compliance.
- Ability to effectively manage high-volume workload, prioritize competing assignments, and meet deadlines in a fast-paced environment.
- Collaborative and flexible approach, including willingness to support colleagues based on business needs and capacity.
- Proactive mindset for recommending continuous process improvements.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, Teams, and SharePoint.
Preferred Qualifications
- Experience with AI-enabled processes and tools (or demonstrated willingness to learn and adopt emerging technologies).
- Relevant paralegal experience (accepted in lieu of JD preference).
Compensation & Benefits
- Competitive salary.
- Benefits designed to be competitive within each country, focused on well-being and work-life balance for you and your family.
Examples of benefits include:
- Various annual leave entitlements
- Health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings
- Global Employee Assistance Programme (24-hour access to a global network of over 80,000 independent specialized professionals)
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, and health assessments (among others)
Location
Region-based role (specific region not stated).