Bilingual Employment Law Paralegal & Intake Specialist

Overview

This role is a dual-function position combining Bilingual Employment Law Paralegal work with client intake and qualification. You will serve as the first point of contact for potential clients dealing with sensitive workplace situations, such as wrongful termination, discrimination, or wage disputes.

Responsibilities

• Intake & Screening Management: Answer inbound calls, web leads, and text inquiries using established screening scripts.
• Case Fact Gathering: Collect and document detailed case facts, including employer information, employment dates, termination reasons, pay issues, and protected class/activity indicators, recorded clearly in the CRM.
• Initial Case Qualification: Conduct preliminary case evaluations (including statute of limitations, employer size, and at-will vs. contract status) and flag high-priority leads to the attorney on the same day.
• Client Onboarding & Scheduling: Send and track retainer agreements and intake forms using e-signature tools, schedule consultations, and maintain the attorney’s calendar.
• Paralegal & Pre-Litigation Support:
  • Organize client documents and build case chronologies
  • Follow up with clients to obtain additional records
  • Draft initial demand letters and administrative agency filings (EEOC, CRD, DLSE) using established templates

Requirements

• Experience: 1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation)
• Language & Communication: Exceptional bilingual fluency in English and Spanish with an American accent preference; calm, compassionate, professional phone presence
• Written Skills: Strong written English skills, with summaries and notes clear, complete, and structured enough for attorney review without requiring follow-up calls
• Software Proficiency: Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools
• Ethical Compliance: Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege

Compensation & Benefits

No compensation or benefits details were provided.

Location

• 100% Remote
• Schedule: Full-Time (40 hours/week, Monday – Friday)
• Work Requirements: Noise-canceling headset, high-speed internet, and power/internet backup systems

Preferred Qualifications

• Background in U.S. plaintiff-side litigation
• Prior employment law or plaintiff-side litigation intake and/or paralegal experience