Billing Compliance Auditor (Law Firm Experience Required)

Overview

A legal services organization is seeking a Billing Compliance Professional with extensive experience auditing timekeeper entries, enforcing billing guidelines, and managing billing appeals. This fully remote role involves high-volume, detailed audit work alongside special projects requiring adaptability and strong judgment. The position reports to the Director of Quality Assurance and the Head of Legal Operations and collaborates closely with the Billing Department.

Responsibilities

• Conduct front-end pre-bill audits for insurance defense matters before invoices are submitted to carriers
• Perform line-by-line invoice reviews to verify accuracy, reasonableness, and compliance with carrier billing guidelines and UTBMS task codes
• Identify billing discrepancies based on carrier requirements, industry standards, and litigation practices and correct them before submission
• Communicate directly with attorneys, paralegals, and billing staff to resolve non-compliant entries, managing pushback professionally
• Prepare, submit, and track formal billing appeals; coordinate with billing staff to adjust invoices following appeal outcomes
• Build and analyze compliance reports in Excel to identify timekeeper performance trends and systemic billing issues
• Escalate recurring billing trends or compliance risks to management for resolution
• Manage the Billing Compliance inbox, triaging and prioritizing incoming requests
• Contribute to special projects including large-scale compliance initiatives and carrier-specific audit reviews
• Exercise sound independent judgment when billing guidelines are ambiguous or silent, aligning with the spirit of carrier guidelines and clearly communicating rationale

Requirements

• 3–5 years of direct front-end bill review experience in an insurance defense law firm or equivalent experience with an e-billing platform provider supporting insurance defense billing compliance or litigation defense matters
• Proven ability to audit billable hours for attorneys, paralegals, and other timekeepers prior to carrier submission
• Strong knowledge of UTBMS task codes, carrier billing rules, and common rejection reasons
• Experience preparing and submitting successful billing appeals with strong written communication skills
• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and custom report building
• Ability to operate effectively in a high-volume billing environment with competing deadlines and shifting priorities
• Demonstrated sound independent judgment when billing guidelines are ambiguous
• Strong written and verbal communication skills with a professional, direct style

Preferred Qualifications

• Prior experience as a timekeeper (paralegal, legal assistant, or similar) in a litigation environment
• Direct litigation experience in insurance defense, civil litigation, or related legal settings
• Familiarity with carrier billing portals and guidelines across multiple major insurance carriers (P&C, commercial, specialty lines)
• Experience with e-billing platforms such as CounselLink, Bottomline/Legal eXchange, Legal Tracker, BillBlast, TyMetrix 360, or similar
• Bachelor's degree or equivalent combination of education and experience

Compensation & Benefits

• Hourly pay range: $30–$37, depending on experience
• Overtime paid at 1.5× the regular hourly rate as needed
• Comprehensive benefits coverage, including plans available at zero employee cost (average annual employee contribution $700–$1,700)
• Employee Assistance Program
• 401(k) program with 100% match on the first 3% contributed and 50% match on the next 4–5%
• Vacation time accrued annually at base rate
• Paid parental leave at base pay
• Monthly technology reimbursement of $60
• 37.5-hour standard workweek
• Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year)
• Internal diversity and inclusion initiatives
• Firm-wide charitable giving program
• Numerous social and off-site events annually

Location

• This is a fully remote position with optional hybrid arrangements near office locations for candidates who prefer it
• Candidates must be comfortable working autonomously and communicating proactively in a remote environment

Equal Opportunity

The organization is an equal opportunity employer and prohibits discrimination or harassment based on race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.

Additional Information

• No recruiters or agencies please
• Pay range: $30–$37 USD per hour