Client Experience Assistant Legal Project Manager

Overview

This opportunity is with a leading organization in the legal services industry seeking a professional to support matter management and administrative coordination for client project teams. The role involves assisting attorneys and staff on high-volume matters, contributing to knowledge management, tracking project progress, and serving as a point of contact for internal stakeholders and client inquiries.

Responsibilities

• Assist with matter management and coordinate administrative processes for client project teams
• Support attorneys and staff on high-volume matters to meet deadlines and client service expectations
• Contribute to the development and maintenance of knowledge management resources and reporting tools
• Track matter activity, budgets, and project progress under the guidance of project leads
• Serve as a point of contact for internal stakeholders and assist with client inquiries

Requirements

• GED or High School Diploma with 4+ years' experience in legal or professional services, or Bachelor's Degree with 2+ years' experience in a similar field
• Familiarity with project management principles and process improvement methodologies
• Strong organizational skills with the ability to manage multiple priorities and attention to detail
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and SharePoint
• Effective verbal and written communication skills, capable of interacting at all organizational levels

Preferred Qualifications

• Paralegal certificate preferred
• Familiarity with analytics tools such as Power BI
• Experience working in a fast-paced, service-oriented environment
• Willingness to learn new technologies quickly and effectively
• Experience in financial data analysis and reporting

Compensation & Benefits

• Salary up to $103,000
• Flexible remote work option available for candidates within commuting distance of the employer's offices
• Competitive benefits package including health and vision insurance, dental plan, and retirement contributions
• Opportunities for professional growth and community involvement
• Paid sabbatical after 13 years of service
• Supportive and inclusive work culture that values employee voices

Location

Flexible remote work option available for candidates within commuting distance of the employer's offices.