Overview
A fast-growing commercial insurance organization is seeking a Complex Claim Specialist to handle complex professional liability claims, with a focus on legal malpractice claims. This position operates on a hybrid basis from one of the claims offices. The role involves evaluating coverage, assessing risk transfer opportunities, analyzing liability and damages, managing litigation, negotiating settlements, and ensuring appropriate reserving of all files.
Responsibilities
- Identify exposures and ensure timely and appropriate reserving
- Evaluate coverage issues and risk transfer opportunities
- Conduct thorough, independent investigations using available resources such as internet research, PACER, and expert consultations
- Manage litigation through proper selection, planning, budgeting, and collaboration with counsel
- Demonstrate strong negotiation skills
- Communicate exposures effectively both internally and externally
- Develop resolution strategies to achieve the best claim outcomes
- Travel periodically to attend mediations, trials, and related meetings
- Perform other duties as assigned
Qualifications
- Minimum of 7 years of experience handling professional liability claims, preferably legal malpractice
- Proficient computer skills to navigate a paperless claim file system
- High level of technical claim expertise and legal knowledge
- Excellent written and oral communication skills
- Adaptable to changing situations, requirements, and priorities
- Ability to influence others effectively without damaging relationships
- Skilled negotiator
- Ability to work efficiently in a fast-paced environment
- Strong time management skills
- JD, CPCU, or RPLU designation preferred
Compensation & Benefits
- Salary range: $114,000 to $145,000 per year (based on skills, experience, education, role responsibilities, and market factors)
- Medical and dental plans
- Life insurance coverage including eligible spouses and children
- Health care flexible spending account
- Dependent care flexible spending account
- 401(k) savings plan
- Paid time off
Location
This role requires hybrid attendance at one of the organization's claims office locations, with periodic travel for mediations, trials, and related meetings.