Compliance and Licensing Coordinator

Overview

This role sits within the Licensing & Compliance function and serves as a senior-level contributor responsible for managing complex, high-risk regulatory deliverables critical to operational continuity, legal compliance, and market access.

The position requires a high degree of autonomy to navigate multi-jurisdiction licensing requirements, enforcement matters, and regulatory disputes. Success depends on effective prioritization, rigorous documentation standards, and proactive risk mitigation to maintain compliance across active markets.

Responsibilities

• Own end-to-end case strategy and management for incident reports, regulatory inquiries, enforcement actions, review disputes, and payment disputes, ensuring timely, well-documented, and defensible submissions.
• Lead complex licensing initiatives, including new license applications, renewals, amendments, and jurisdictional expansions; oversee document strategy, compilation, submission, and follow-through.
• Maintain and continuously improve internal licensing databases and compliance tracking systems to ensure audit-ready records and real-time visibility into regulatory status across markets.
• Proactively monitor code enforcement activity and internal case developments to identify emerging risks and drive resolution with urgency and precision.
• Partner with internal legal counsel on escalated matters by preparing comprehensive documentation packages, fact summaries, and supporting materials for legal review.
• Conduct structured audits of policy enforcement (including cancellation policies and related compliance obligations), identify inconsistencies, and lead corrective action initiatives.
• Develop and refine standardized documentation processes, submission protocols, and case tracking methodologies to improve compliance reliability and operational efficiency.
• Coordinate cross-functionally with operations, finance, and legal stakeholders to ensure alignment on regulatory requirements and deadlines.
• Support high-impact special projects related to regulatory strategy, compliance infrastructure, and jurisdictional expansion.
• Perform special projects as assigned.

Requirements

• 3-5 years of experience working in a paralegal or similar administrative support function for a U.S.-based company.
• 3+ years of experience supporting form filling and application submission for official licenses and permits.
• Fluent command of English.
• Excellent written and verbal communication skills; must provide writing sample.
• Meticulously organized and detail oriented.
• Real estate law, land use, and zoning experience strongly preferred, but not required.

Compensation & Benefits

• 100% remote work
• Biweekly pay in USD
• Paid time off
• Indefinite-term U.S. contractor agreement

Location

• 100% remote