Conflicts Analyst

Overview

The organization is seeking a Conflicts Analyst to join the Quality team. This role supports conflicts-of-interest processes, including running conflicts checks, researching potential conflicts, maintaining tracking tools, and coordinating with attorneys and clients to resolve matters.

Responsibilities

• Organize and categorize incoming items in the Conflicts inbox to ensure timely and accurate processing.
• Run conflicts checks on new requests; analyze and review resulting conflicts reports to identify potential adversities or conflicts related to new client matters, incoming attorneys, Client Relations articles, and other relevant inquiries.
• Conduct detailed research on prospective clients, involved parties, and corporate affiliations using internal and external databases.
• Communicate with attorneys regarding potential conflicts, evaluate responses, and assist with resolution efforts with professionalism and attention to detail.
• If a conflict arises, assist with resolution by conducting detailed searches and preparing written analyses when needed.
• Correspond with clients to confirm required documentation and verify case information.
• Verify acknowledgements have been sent and follow up with attorneys as needed to ensure completion.
• Send follow-up communications for matters pending rates, assignment, or analysis to support timely progression.
• Assist with implementing ethical screens as needed to manage confidentiality and conflict requirements.
• Maintain and regularly update the New Files Tracker to monitor new files, Client Relations requests, additional conflicts, and all other conflicts checks.
• Download, review, and save incoming documents; ensure timely delivery to responsible attorneys and support staff.
• Collaborate with departmental staff, attorneys, paralegals, legal assistants, and firm management to support the Conflicts process and firm-wide initiatives.
• Create or update standard operating procedures (SOPs) for Conflicts processes as needed to ensure accuracy and consistency.
• Submit receipts in accordance with company expense reporting procedures.
• Assist with additional Conflicts-related projects as assigned to support departmental goals and initiatives.

Requirements

• Preferred minimum of 2–3 years of experience in a law firm Conflicts Department, New Business Intake Department, Risk Management Department, or similar legal support role.
• Prior experience as a paralegal, legal researcher, or conflicts professional in a law firm environment.
• Paralegal Certificate preferred, or completion of an ethics course through a paralegal program.
• Experience performing conflicts searches, analyzing conflicts reports, and identifying potential legal and ethical conflicts.
• Experience researching corporate structures, including parent companies, subsidiaries, and affiliated entities.
• Knowledge of legal intake, new business intake, and matter-opening procedures preferred.
• Overall understanding of corporate law practice and applicable legal ethics rules.
• Strong analytical, critical-thinking, and problem-solving skills; ability to interpret complex information, identify inconsistencies, and make sound recommendations.
• Strong research skills using both internal and external resources.
• High proficiency in Microsoft Office, Microsoft Excel, and Adobe Acrobat; experience with ProLaw preferred.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Ability to work independently with minimal supervision, exercise sound judgment, and adapt to changing priorities and business needs.
• Demonstrated commitment to maintaining strict confidentiality and handling sensitive information with discretion and professionalism.
• Excellent listening, verbal, written, interpersonal, and customer service skills; ability to communicate effectively with attorneys, staff, and internal and external stakeholders at all levels of the organization.
• Strong work ethic, collaborative approach, and commitment to continuous improvement and process enhancement.
• Ability to work a minimum of 7.5 hours per day (8:30 a.m.–5:00 p.m. Pacific Time); overtime may be required to meet business needs and special project deadlines.

Compensation & Benefits

• Hourly pay range: $32–$45/hour, depending on experience.
• Overtime paid at 1.5× the regular hourly rate, as needed.
• Comprehensive benefits coverage, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700–$1,700).
• Employee Assistance Program through HealthAdvocate.
• 401(k) program with a 100% match on the first 3% contributed and a 50% match on the following 4–5%.
• Vacation time accrued annually at the employee’s base rate.
• Paid parental leave at base pay.
• Monthly technology reimbursement: $60.

Additional Benefits

• 37.5-hour standard workweek designed to promote balance and prevent burnout.
• Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year).
• Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative.
• Firm-wide charitable giving program.
• Numerous social and off-site events each year.

Location

• Remote (listed as “#li-remote”).
• Work hours: 8:30 a.m.–5:00 p.m. Pacific Time; minimum 7.5 hours per day.

Equal Opportunity Employer

The organization is an Equal Opportunity Employer and provides equal employment opportunity without discrimination or harassment based on race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.

Recruiter Policy

No recruiters/agencies.