Overview
This role serves as the organization’s primary in-house Corporate Counsel, providing hands-on legal guidance across commercial contracting, product and platform legal support, and regulatory/privacy matters.
You will partner closely with Finance, Sales, Customer Success, Product, Engineering, Security, and Compliance—helping teams move forward with practical, actionable legal advice. The position is fully remote.
Responsibilities
Commercial Contracting
- Draft, review, negotiate, and manage a variety of commercial agreements, including MSAs, SaaS subscription agreements, Sales Orders, SOWs, BAAs, NDAs, reseller and referral agreements, and vendor contracts.
- Work directly with Sales and Customer Success to negotiate customer agreements, including enterprise and regulated-industry deals.
- Develop and maintain a practical contract playbook with approved language, fallback positions, and clear guidelines for when additional review is needed.
- Build and improve contracting processes, templates, approval workflows, and contract management practices.
- Help the business stay organized and informed about contract obligations, exceptions, and upcoming renewals.
Product & Platform Legal Support
- Maintain and update platform-facing legal documentation, including Terms of Service, Acceptable Use Policy, Privacy Policy, SLAs, support terms, and beta and trial terms.
- Partner with Product and Engineering to review new features, integrations, third-party APIs, AI/ML functionality, and customer data usage.
- Ensure product and legal documentation remain aligned as the platform evolves.
- Review marketing, sales, and website content to help ensure claims are accurate and meet applicable legal and regulatory requirements.
- Work with Security and Compliance on customer audits, security questionnaires, and certification requirements.
Regulatory, Privacy & Risk
- Help the business understand legal and regulatory requirements that apply to the platform and the industries served.
- Translate regulatory requirements into clear, practical guidance for teams, including contractual and product considerations.
- Support privacy and data protection compliance, including GDPR and CCPA/CPRA obligations, as well as incident response when needed.
- Identify potential legal and business risks early and work with relevant teams to find reasonable solutions.
- Manage outside counsel on specialized legal matters, coordinating scope, budgets, and deliverables.
Business Partnership
- Act as a day-to-day legal partner to Finance, Sales, and Customer Success, including participating in deal discussions and resolving contract questions.
- Provide guidance and training to commercial teams so they understand common legal considerations and know when to involve Legal.
- Support corporate, employment, and other general legal matters as needed, working with Finance leadership and outside counsel where appropriate.
- Partner with Accounting on customer bankruptcy notices, collection escalations, and other legal notifications.
- Establish clear processes so teams know how to work with Legal and can get support without unnecessary delays.
Required Qualifications
- JD from an accredited law school and active membership in good standing with at least one U.S. state bar.
- 7–10 years of relevant legal experience, including meaningful experience negotiating technology or SaaS commercial agreements (law firm experience, in-house experience, or a combination).
- Experience taking ownership of SaaS subscription and MSA negotiations, including terms related to auto-renewal, limitation of liability, indemnification, intellectual property, data protection, and security.
- Working knowledge of privacy and data protection laws, including GDPR and CCPA/CPRA, particularly as they apply to B2B platforms.
- Experience advising businesses in regulated environments and translating regulatory requirements into practical contractual and product guidance.
- Strong business judgment and ability to make thoughtful decisions when there isn’t always a clear answer.
- Ability to manage competing priorities and process a high volume of requests while maintaining quality and attention to detail.
- Practical approach to risk, including the ability to say no when necessary and offer alternative solutions.
- Strong written and verbal communication skills, with the ability to explain complex legal issues clearly.
Preferred Qualifications
- In-house experience at a growing B2B SaaS company.
- Experience working in a regulated industry (e.g., cannabis or another licensed sector).
- Experience drafting and maintaining public-facing legal documents, including Terms of Service and Acceptable Use Policies.
- Familiarity with contract lifecycle management (CLM) tools and experience building or improving a contracting process.
- Experience supporting security and compliance certifications such as SOC 2, ISO 27001, or HIPAA.
- Experience advising on AI/ML products and related legal and contractual considerations.
- General knowledge of corporate governance, securities, and employment matters.
Compensation & Benefits
- Medical, Dental, Vision, and ancillary benefits
- 401(k) Company Match
- Flexible Time Off
- Home Office Benefit
- Paid Parental Leave
- Virtual Events
- Company Laptop
- Additional benefits
Location