Overview
This role involves providing hands-on legal support across Product/Tech, Data, Marketing, Sales/Advisor Operations, and AI Governance functions. The Corporate Counsel will help the organization move quickly while ensuring compliance with regulatory obligations.
Responsibilities
Product, Marketing & Operations
- Provide practical, time-sensitive legal guidance for product launches, marketing campaigns, and contact-center workflows (web, chat, SMS, email, voice).
- Review consumer-facing disclosures and scripts to ensure clarity, accuracy, and alignment with the organization's informational, non-medical advice stance.
Privacy, Consumer-Health-Data & Data Governance
- Advise on multi-state privacy requirements, including consumer-health-data regimes.
- Operationalize Data Subject Access Requests (DSARs), data minimization, retention, and transparency.
- Draft and maintain playbooks for data sharing with partners and communities, ensuring purpose limitation and appropriate contractual protections.
Outreach, Telemarketing & Call-Recording
- Provide counsel on TCPA/TSR and state "mini-TCPA" overlays.
- Support consent capture/management, revocation handling, Do Not Call (DNC) hygiene, caller-ID rules, and contact-window limits.
- Maintain call-recording guidance (one-party vs. all-party states), disclosures, and evidence standards in collaboration with Operations.
AI & Emerging Technology
- Apply the organization's Generative AI policy and approval workflows to internal and customer-facing use cases.
- Identify issues related to bias, transparency, marketing claims, and training-data use; propose pragmatic mitigations.
Commercial & Vendor Contracts
- Draft and negotiate commercial contracts, Data Processing Agreements (DPAs), and technology/SaaS agreements with privacy, security, and data use protections.
- Build and maintain contract templates, fallback positions, and approval records.
Disputes, Investigations & Regulatory
- Manage pre-litigation demands, subpoenas, consumer complaints, and regulator inquiries with outside counsel as needed.
- Support private equity-style diligence requests, periodic audits, and board-level reporting.
Policies, Training & Governance
- Maintain lean, usable policies and Standard Operating Procedures (SOPs) related to privacy, outreach, telemarketing, call-recording, data governance, advertising/claims, and AI usage.
- Deliver targeted training.
- Track regulatory changes and update scripts, notices, contracts, and system controls accordingly.
Success Metrics (6–12 Months)
- Timely legal review of launches and campaigns with clear guidance.
- Consistent, easy-to-understand consumer disclosures.
- High confidence in verifiable consent and revocation handling; improved DNC/complaint trends.
- Smooth operation of DSARs, retention, and partner-sharing practices.
- Reduced contract cycle times and improved deal quality through templates and playbooks.
- Concise, useful legal and compliance updates provided to executives and the Board.
Requirements
Must-Have
- Juris Doctor (JD) degree and active U.S. bar membership.
- 2-3+ years of relevant experience (law firm and/or in-house) handling privacy/data issues, telemarketing/TCPA/TSR, advertising review, and commercial contracts.
- Familiarity with state-by-state nuances and call-recording rules.
- Strong drafting and negotiation skills for commercial contracting, SaaS/tech, marketing, and vendor agreements.
- Ability to translate legal requirements into workable processes with Product, Data, Marketing, and Operations teams.
- Clear written and verbal communication skills suitable for executive audiences.
- Action-oriented mindset appropriate for a private equity-backed environment.
Nice-to-Have
- Certifications such as CIPP/US, CIPM, or similar.
- Familiarity with accessibility standards (WCAG).
- Experience in senior-living, home-care, or healthcare-adjacent services.
- Exposure to AI/ML governance, model-risk/product-risk reviews, or contact-center technology stacks.
- Experience supporting M&A diligence and integration.
Compensation & Benefits
- Base Salary: $175,000 - $200,000
- Bonus: 20% of annual earnings
- Benefits include:
- 401(k) plan with employer match
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Location