Overview
This role supports the organization’s commercial contracting function and strategic business initiatives. Responsibilities include drafting, reviewing, and negotiating a broad range of customer-facing and strategic commercial transactions, with a primary focus on SaaS, software licensing, go-to-market arrangements, cloud services, AI-enabled offerings, data processing, and related commercial agreements.
The position works cross-functionally with Sales, Partner, Customer Success, Security, Finance, Procurement, and other stakeholders to enable growth, manage legal risk, improve scalable contracting processes, and support strategic initiatives.
Responsibilities
- Lead customer, procurement, strategic commercial negotiations, transactions, and technology-related legal work by drafting, reviewing, and negotiating software, SaaS, hybrid, cloud services, AI-related offerings, and strategic partnership agreements.
- Collaborate with Sales, Finance, Security, IT, and Compliance to deliver timely work products, clarify expectations, and resolve issues; manage stakeholder and customer communications.
- Serve as a trusted advisor by providing legal advice and business counsel on commercial and operational legal issues.
- Negotiate a challenging volume of contracts, ranging from straightforward to complex.
- Engage with customers to ensure they feel heard and supported.
- Propose and implement improvements to contracting processes, including new standard forms or variations to enhance efficiency and align with business and product requirements.
- Use and adapt to AI legal technology tools to improve efficiency; remain flexible in adopting new tools.
- Support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in partnership with Finance, Global Business Operations, and business stakeholders.
- Participate in internal approval workflows, prioritize contracts, and respond to questions from stakeholders and clients.
- Maintain skilled working knowledge of AI tools (including legal technology tools), Microsoft O365, Salesforce, and Ironclad.
Requirements
- Four (4) to six (6) years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Experience negotiating SaaS, software, cloud services, professional services, data processing, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Strong organizational skills and attention to detail.
- Demonstrated intelligence, flexibility, creativity, diligence, resourcefulness, responsiveness, and strong communication skills.
- JD degree from an accredited law school and license to practice in the United States.
- Ability to research and analyze legal issues.
- Solid proficiency with AI tools, legal technology tools, MS Office, and legal research platforms and tools.
- Familiarity with Salesforce, Ironclad, and Asana.
Minimum Qualifications
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and Contract Management Software.
Preferred Qualifications
- Basic knowledge of data privacy issues and common practices in a SaaS context involving the security and processing of customer data that may include personal information (desirable but not required).
- Experience with government technology procurement contracting, including at state, federal and local levels, including GSA, SEWP, and FAR; basic knowledge of FedRAMP and application to SaaS offerings and operations (desirable but not required).
- Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws (desirable but not required).
Compensation & Benefits
This position is eligible for total compensation including a competitive base salary, an annual performance bonus, and long-term incentives.
- Expected salary range: $158,000 to $236,000
- Final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity.
- Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.
Location
Remote/Hybrid