Overview
This role serves as Counsel for Commercial Transactions, advising on customer-facing and strategic commercial matters with a primary focus on SaaS, software licensing, go-to-market arrangements, cloud services, AI-enabled offerings, data processing, and related commercial agreements.
The position supports cross-functional stakeholders including Sales, Partners, Customer Success, Security, Finance, Procurement, and other business teams to enable growth, manage legal risk, and develop scalable contracting processes.
Work arrangement: Remote/Hybrid
Responsibilities
- Lead customer, procurement, strategic commercial negotiations, transactions, and technology-related legal work by drafting, reviewing, and negotiating software, SaaS and hybrid, cloud services, AI-related offerings, and strategic partnership agreements.
- Partner with Sales, Finance, Security, IT, and Compliance to deliver timely work product, clarify expectations, and problem-solve; manage stakeholder and customer communications.
- Serve as a trusted advisor to internal stakeholders by providing legal advice and business counsel on commercial and operational legal issues, including timely and accurate responses across a challenging contract volume (from straightforward to complex matters).
- Identify legal issues and drive solutions.
- Engage with customers to ensure their needs are heard and delivered.
- Propose and implement process improvements (e.g., new standard forms or variations) to increase efficiency and align with business and product requirements.
- Use AI-enabled legal technology tools, staying flexible and open to trying new tools and workflows.
- Support strategic pricing initiatives, pricing governance projects, and commercial model optimization efforts in partnership with Finance, Global Business Operations, and business stakeholders.
- Participate in internal approval workflows; prioritize contracts and respond to stakeholder and client questions.
- Demonstrate skilled knowledge and practical proficiency with AI tools (including legal technology tools), Microsoft O365, Salesforce, and Ironclad.
Requirements
- Four (4) to six (6) years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Experience negotiating SaaS, software, cloud services, professional services, data processing, and enterprise commercial agreements.
- Experience supporting complex commercial contracting environments.
- Understanding of technology, including legal technology, cloud services, software licensing models, information security, privacy, intellectual property, and regulatory considerations.
- Experience supporting AI-enabled products and emerging technology issues.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, resourcefulness, responsiveness, and strong communications skills.
- JD degree from an accredited law school and license to practice in the United States.
- Ability to research and analyze legal issues.
- Solid proficiency with AI tools and legal technology tools, MS Office and legal research platforms/tools.
- Familiarity with Salesforce, Ironclad, and Asana.
Preferred Qualifications
- Basic knowledge of data privacy issues and common practices in a SaaS context involving the security and processing of customer data that may include personal information.
- Experience with government technology procurement contracting, including at state, federal, and local levels, including GSA, SEWP, and FAR; basic knowledge of FedRAMP and application to SaaS offerings and operations.
- Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws.
Minimum Qualifications
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and contract management software.
Compensation & Benefits
This position is eligible for total compensation including a competitive base salary, an annual performance bonus, and long-term incentives.
- Expected salary range: $158,000 to $236,000
- Final offered salary will be based on factors including candidate depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position.