Disputes Paralegal - (6 month contract)

Overview

A rapidly growing livestream shopping platform is seeking a detail-oriented Disputes Paralegal to join their Legal team on a temporary basis, initially for six months, with potential for full-time conversion based on performance and business needs. This role supports Litigation Counsel by managing a high volume of disputes matters to ensure smooth and efficient legal operations.

Responsibilities

• Manage and triage incoming disputes, including demand letters, pre-litigation disputes, and arbitration threats, ensuring accurate and timely intake.
• Draft and send initial responses to users on behalf of Litigation Counsel using established templates and escalation protocols.
• Maintain and organize case tracking systems to prevent any matters from being overlooked.
• Coordinate with internal teams such as Trust & Risk, Customer Experience, and Legal Operations to collect facts and documentation relevant to disputes.
• Assist Litigation Counsel in preparing materials for active cases by organizing records, summarizing communications, and tracking deadlines.
• Help build and refine intake workflows and response playbooks as the disputes function scales.
• Utilize AI-driven tools to improve efficiency and enhance workflows.

Requirements

• Minimum of 5 years of paralegal or legal support experience, preferably in litigation, disputes, or a high-volume legal environment.
• Experience with demand letter intake and response drafting or other structured legal correspondence workflows.
• Strong written communication skills with the ability to write clearly, concisely, and appropriately for sensitive situations.
• Excellent organizational skills and the ability to manage multiple matters simultaneously without losing attention to detail.
• Comfortable working cross-functionally and quickly adapting to new environments.
• Familiarity with legal matter management tools or case tracking systems is a plus.
• Experience with AI platforms such as GC AI, Claude CoWork, and Glean is advantageous.
• Prior experience at a technology company, marketplace, or fast-paced startup is a plus but not required.

Compensation & Benefits

• This is a temporary position with an initial six-month term.
• Potential for conversion to a full-time role based on performance and business needs.

Location

• Remote position with team members located across the US, UK, Ireland, Poland, Germany, and Australia.