Entry-level Analyst, Law Library Operations

Overview

An organization is seeking an entry-level Analyst to support day-to-day law library operations within their Knowledge and Research Services team. This role is ideal for someone early in their career who enjoys service-oriented work, is highly organized, and eager to learn how a modern law library supports attorneys and legal staff. The Analyst will assist with invoice processing, resource access support, usage and administrative reporting, and other operational tasks to ensure timely, high-quality information support.

This is a fully remote position open to candidates located anywhere in the United States or Canada.

Responsibilities

• Maintain the library catalog and administrative records for collections, contracts, and invoices, tracking order and renewal dates, and ensuring documentation is complete, current, and accessible.
• Assist with maintaining access to electronic resources by resolving password/access issues, troubleshooting common user problems, and escalating vendor or platform issues as needed.
• Support knowledge organization tasks such as updating internal research guides, adding and maintaining metadata, and keeping shared repositories accurate and current.
• Create and maintain simple tracking logs and operational reports (e.g., request volume, turnaround time, usage, and common issue categories) to support service management.
• Assist with current awareness and monitoring by tracking legal and industry news, alerts, and updates, and distributing summaries or alerts to relevant stakeholders.
• Coordinate with vendors and internal teams on renewals, resource changes, and administrative requests, ensuring updates are documented and communicated.
• Contribute to process improvements by identifying recurring issues, documenting standard operating procedures, and suggesting workflow enhancements.
• Assist with document delivery and source retrieval by locating materials in subscriptions and public sources and coordinating delivery to attorneys and staff.
• Participate in training and ongoing professional development to build proficiency with legal research tools and library services.
• Participate in research as needed and appropriate.

Qualifications

• Bachelor’s degree required.
• Coursework or experience in library/information services, legal studies, paralegal studies, or related fields is a plus; MLIS/MSLIS or JD preferred but not required.
• Strong customer service mindset with a professional, responsive approach to supporting attorneys and staff.
• Excellent organization, attention to detail, and ability to manage multiple requests with shifting priorities.
• Comfortable learning and working with online research platforms; familiarity with Westlaw, LexisNexis, Bloomberg Law, or similar tools is helpful but not required.
• Proficiency with Microsoft Office (especially Outlook, Word, and Excel); ability to produce basic tracking and reporting.
• Clear written and verbal communication skills, including the ability to summarize findings and document processes.
• Ability to work independently in a remote environment while collaborating effectively with a distributed team.
• Reliable internet connection for virtual work.

Compensation & Benefits

Details regarding compensation and benefits were not provided.

Location

This is a fully remote role available to candidates located anywhere in the United States or Canada.