Overview
This role involves supporting foreclosure and default servicing matters as an experienced Loss Mitigation Paralegal. Responsibilities include coordinating settlement efforts, managing critical deadlines, and serving as a liaison between attorneys, borrowers, loan servicers, and other stakeholders. The ideal candidate is highly organized, detail-oriented, and comfortable working in case management systems to ensure compliance, accuracy, and timely resolution of cases.
Responsibilities
- Serve as the primary point of contact between attorneys, borrowers, loan servicers, and other stakeholders to ensure clear and effective communication throughout the settlement process.
- Coordinate settlement discussions related to court-ordered and non-court-ordered loss mitigation programs, working with all parties to identify viable resolutions such as loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure.
- Monitor and manage critical deadlines across the loss mitigation and foreclosure process, including application submission periods, appeal windows, and court-imposed deadlines.
- Track, document, and update all case actions to ensure timely responses, submissions, and completion of required tasks.
- Utilize CaseAware and other client systems (including LoanSphere, Tempo, and Equator) for case tracking, document management, and communication with clients and stakeholders.
- Ensure accuracy and consistency of data across all client and internal systems, tracking case progress and maintaining alignment with internal procedures and client expectations.
Requirements
- Minimum of 3 years of experience in a legal or mortgage servicing environment, preferably in loss mitigation or foreclosure-related roles.
- Proficiency in Microsoft Outlook, Word, and Excel for managing correspondence, workload, and document drafting.
- Strong working knowledge of CaseAware or other case management platforms such as LoanSphere, Tempo, or Equator is preferred.
- Highly organized, able to manage multiple cases simultaneously while maintaining a high level of accuracy and attention to detail.
- Excellent written and verbal communication skills, including the ability to negotiate and coordinate with borrowers, attorneys, and other stakeholders.
- Familiarity with federal and state regulations governing loss mitigation, including CFPB guidelines, HUD rules, and mortgage servicing compliance standards.
Compensation & Benefits
Compensation will be commensurate with experience, with a competitive benefits package including:
- Medical, dental, and vision insurance
- Flex spending
- 401(k)
- Gym/fitness membership reimbursement
Additional benefits include:
- Paid parental leave options
- Short- and long-term disability leave options
- Flexible Spending Accounts (FSA) and Dependent Care plans
- Commuter benefits including transit and parking options
- Pet insurance
- 401(k) retirement plans with employer contributions
- Gym and fitness reimbursements
- Annual $500 travel budget to attend firm sponsored social events
Location
- This position may be remote.
Equal Opportunity / ADA
- Equal Opportunity Employer: considers qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.
- ADA compliance: provides reasonable accommodations to qualified applicants and candidates with disabilities, unless doing so would impose an undue hardship.