Expert Witness Research Analyst USA- Remote Full- Time

Overview

This role supports high-quality Expert Witness research by turning complex legal research into clear, accurate information for customers.

You will conduct Testimonial History and Party History research using court records and legal research tools. Work includes managing search requests, communicating with customers, and collaborating with the team to meet quality and turnaround objectives.

Responsibilities

• Conduct research using internal and external resources.
• Manage the life cycle of Expert Witness Search requests.
• Deliver clear, concise, accurate, timely, and thorough communication to customers.
• Apply established standards to the order management process.
• Represent the customer’s needs by reporting feedback and supporting issue resolution.
• Complete Testimonial History and Party History search orders accurately and within turnaround targets.
• Cross-train and provide support across other research queues as business needs change, including JV, ID’ing, ECR, and Request Entry.
• Use AI-enabled tools as part of legal research workflows to improve efficiency and quality, while applying professional judgment to validate results for accuracy, relevance, and completeness.

Requirements

• Have a JD, paralegal certification, or equivalent education or experience that demonstrates substantial legal research capability.
• Working knowledge of the US court system and legal terminology.
• Effective research, critical thinking, and written communication skills, with the ability to produce accurate, detailed work.
• Availability to work 40 hours per week, Monday through Friday, to support a global organization.
• Ability to provide high-quality customer service and work toward resolving customer issues during the initial interaction whenever possible.
• Proficiency with Windows, Microsoft Office, internet research, and basic PC troubleshooting.
• Demonstrate proficiency using AI-enabled tools for legal research, including selecting appropriate tools and critically evaluating AI-generated results for accuracy, relevance, and completeness.
• Ability to apply business judgment to understand how decisions may affect customer satisfaction, including Net Promoter Score (NPS).
• Experience with Lexis Advance, Lexis +, or similar legal research tools is advantageous, along with the ability and willingness to learn new products, including Party History Search.

Preferred Qualifications

• Experience with Lexis Advance, Lexis +, or similar legal research tools.
• Ability and willingness to learn new products, including Party History Search.

Compensation & Benefits

• Home based in Ohio: $42,200 - $70,400 (Primary Location Base Pay Range)
• U.S. National Base Pay Range: $44,500 - $74,100
• Geographic differentials may apply in some locations to better reflect local market rates.
• Base Pay Range for CO: $44,500 - $74,100
• Base Pay Range for IL: $46,700 - $77,700
• Base Pay Range for Chicago, IL: $49,000 - $81,500
• Base Pay Range for MD: $46,700 - $77,700
• Base Pay Range for NY: $49,000 - $81,500
• Base Pay Range for New York City: $53,300 - $88,800
• Base Pay Range for Rochester, NY: $44,500 - $74,100
• Base Pay Range for OH: $42,200 - $70,400
• Base Pay Range for NJ: $52,437 - $83,763

Country-specific benefits are available.

Location

Home based in Ohio (primary location). U.S. role with a national base pay range and geographic differentials may apply.

Schedule

• Full-time: 40 hours per week, Monday through Friday.
• Anticipated working hours: 8 AM to 6 PM ET.
• Mandatory training is required during the first three months.
• Candidates may be asked to complete a research-based work sample as part of the recruitment process.

Application

• Application deadline: 10/31/2026.

Equal Opportunity

Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.