Overview
This part-time research role supports Expert Witness workflows by converting complex legal research into clear, accurate information for customers. You will conduct Testimonial History and Party History research using court records and legal research tools, and provide relevant results to clients.
Responsibilities
- Conduct research using internal and external resources.
- Manage the life cycle of Expert Witness Search requests.
- Provide clear, concise, accurate, timely, and thorough communication to customers.
- Apply established standards to the order management process.
- Represent the customer’s needs by reporting feedback and supporting issue resolution.
- Complete Testimonial History and Party History search orders accurately and within turnaround targets.
- Cross-train and provide support across other research queues as business needs change, including JV, ID’ing, ECR, and Request Entry.
- Use AI-enabled tools as part of legal research workflows to improve efficiency and quality, applying professional judgment to validate results for accuracy, relevance, and completeness.
Requirements
- JD, paralegal certification, or equivalent education or experience demonstrating substantial legal research capability.
- Working knowledge of the US court system and legal terminology.
- Effective research, critical thinking, and written communication skills, with the ability to produce accurate, detailed work.
- Availability to work 20 hours per week, Monday through Friday, during one of the specified work schedules to support a global organization.
- Ability to provide high-quality customer service and work toward resolving customer issues during the initial interaction whenever possible.
- Proficiency with Windows, Microsoft Office, internet research, and basic PC troubleshooting.
- Proficiency using AI-enabled tools for legal research, including selecting appropriate tools and critically evaluating AI-generated results for accuracy, relevance, and completeness.
- Ability to apply business judgment to understand how decisions may affect customer satisfaction, including Net Promoter Score (NPS).
Preferred Qualifications
- Experience with Lexis Advance, Lexis +, or similar legal research tools.
- Ability and willingness to learn new products, including Party History Search.
Compensation & Benefits
- Salary range: $20–$25/hour
- This position is not eligible for benefits.
Location
USA (part-time schedule in ET)
Schedule
- 20 hours per week, Monday through Friday
- Working hours are 8 AM–12 PM ET or 1 PM–5 PM ET
- Part-time training is required during the first three months.
Additional Information
- Candidates may be asked to complete a research-based work sample as part of the recruitment process.
- Application deadline is 10/31/2026.
Equal Opportunity
Qualified applicants will be considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.