Expert Witness Research Analyst- USA Remote Part-Time

Overview

This part-time role focuses on transforming complex legal research into clear, accurate information for customers. You will use knowledge of the US court system to conduct Testimonial History and Party History research using court records and legal research tools.

Responsibilities

• Conduct research using internal and external resources.
• Manage the life cycle of Expert Witness Search requests.
• Provide clear, concise, accurate, timely, and thorough communication to customers.
• Apply established standards to the order management process.
• Represent customer needs by reporting feedback and supporting issue resolution.
• Complete Testimonial History and Party History search orders accurately and within turnaround targets.
• Cross-train and support other research queues as business needs change, including JV, ID’ing, ECR, and Request Entry.
• Use AI-enabled tools as part of legal research workflows to improve research efficiency and quality, while applying professional judgment to validate results for accuracy, relevance, and completeness.

Requirements

• JD, paralegal certification, or equivalent education or experience demonstrating substantial legal research capability.
• Working knowledge of the US court system and legal terminology.
• Effective research, critical thinking, and written communication skills, with the ability to produce accurate, detailed work.
• Availability to work 20 hours per week, Monday through Friday, during one of the specified work schedules to support a global organization.
• Ability to provide high-quality customer service and work toward resolving customer issues during the initial interaction whenever possible.
• Proficient with Windows, Microsoft Office, internet research, and basic PC troubleshooting.
• Demonstrated proficiency using AI-enabled tools for legal research, including selecting appropriate tools and critically evaluating AI-generated results for accuracy, relevance, and completeness.
• Ability to apply business judgment to understand how decisions may affect customer satisfaction, including Net Promoter Score (NPS).
• Experience with Lexis Advance, Lexis +, or similar legal research tools is advantageous, along with the ability and willingness to learn new products, including Party History Search.

Preferred Qualifications

• Experience with Lexis Advance, Lexis +, or similar legal research tools.
• Willingness and ability to learn new products, including Party History Search.

Schedule

• Part-time role requiring 20 hours per week, Monday through Friday.
• Working hours are 8 AM–12 PM ET or 1 PM–5 PM ET.
• Part-time training is required during the first three months.
• Candidates may be asked to complete a research-based work sample as part of the recruitment process.

Compensation & Benefits

• Salary Range: $20–$25/hour
• This position is not eligible for benefits.

Location

• United States (hours are specified in ET).