Immigration Consultant | US

Overview

This role is responsible for delivering high-touch immigration case management across VIP, high-priority, and escalated matters. In addition, the position drives team capability through training, knowledge management, and process improvement within assigned jurisdictions.

Responsibilities

• Manage complex, sensitive, and escalated immigration cases with urgency and precision, serving as a primary drafting and case support resource for VIP clients while maintaining accuracy and quality under tight deadlines
• Support training and onboarding of paralegals and specialists through structured coaching, live guidance, and practical feedback that reinforces drafting standards and role-specific best practices
• Maintain and improve internal knowledge resources, including templates, SOPs, checklists, and FAQs, ensuring content reflects current legal and procedural requirements across assigned jurisdictions
• Provide subject matter expertise to the development of AI-assisted workflows and internal tools, identifying inefficiencies and translating legal requirements into scalable, repeatable processes
• Uphold quality and risk standards by reviewing work product, flagging procedural inconsistencies and case risks, and modeling strong judgment and operational discipline across the team
• Monitor regulatory and policy changes within assigned jurisdictions, escalating compliance concerns and converting legal updates into practical day-to-day guidance for the broader team

Qualifications

• 6–8 years of experience
• Ideally law degree or similar field or paralegal
• Strong knowledge of the key immigration categories
• Excellent communication skills and the ability to find solutions under pressure, including thoughtful people management and mentorship
• Ability to interpret and communicate immigration policies and processes
• Demonstrated experience leveraging AI tools and technology-enabled workflows in a legal, immigration, or similarly regulated environment to support quality, efficiency, and process innovation

Compensation & Benefits

Full-time employees in the United States receive a variety of benefits:

• Health Insurance (effective from Day 1): Medical, Dental, & Vision
• 401(k) Retirement Plan
• Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Flexible Savings Account (FSA)
• Flexible time off (PTO)
• 12 paid holidays per year
• Parental leave: 16 weeks for the birthing parent and 8 weeks for the non-birthing parent

Total Rewards guidance:

• Salary ranges reflect gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
• Salary ranges are quoted in USD as a consistent global reference; offers will be localized to the candidate’s country currency using a market-aligned conversion.
• Final pay is based on objective, job-related criteria including experience, skills, and location.
• Salary history is not requested; offers are based on the role and what the candidate brings.

Additional notes:

• Stock grant opportunities may be available depending on role, employment status, and location.
• Additional perks and benefits vary by employment status and country.
• Remote work flexibility may include optional WeWork access.

Location

United States

Application Deadline (U.S. Applicants)

Recruiting timelines vary by position, however, all roles accept applications for a minimum of 5 days from the posting date listed herein. This position is open and still accepting applications.

Equal Opportunity & Accessibility

The employer is an equal-opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Persons with disabilities are welcome to apply. Application and/or interview accommodations are available on request throughout the recruitment, selection, and assessment process.

Hiring Process & Automated Tools

The hiring process primarily relies on interviews and role-related assessments. In limited cases, informal background information may be considered relevant to the role, consistent with privacy and fairness obligations.

The application process may use Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills, and qualifications, with human oversight maintained in final hiring decisions. Personal data is not used to train AI models.

For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT.