Immigration Consultant | US

Overview

This role involves delivering high-touch immigration case management for VIP, high-priority, and escalated matters while enhancing team capabilities through training, knowledge management, and process improvements within assigned jurisdictions.

Responsibilities

• Manage complex, sensitive, and escalated immigration cases with urgency and precision, serving as a primary drafting and case support resource for VIP clients while maintaining accuracy and quality under tight deadlines
• Support training and onboarding of paralegals and specialists through structured coaching, live guidance, and practical feedback that reinforces drafting standards and role-specific best practices
• Maintain and improve internal knowledge resources including templates, SOPs, checklists, and FAQs, ensuring content reflects current legal and procedural requirements across assigned jurisdictions
• Contribute subject matter expertise to the development of AI-assisted workflows and internal tools by identifying inefficiencies and translating legal requirements into scalable, repeatable processes
• Uphold quality and risk standards by reviewing work product, flagging procedural inconsistencies and case risks, and modeling strong judgment and operational discipline across the team
• Monitor regulatory and policy changes within assigned jurisdictions, escalate compliance concerns, and convert legal updates into practical day-to-day guidance for the broader team

Requirements

• 6-8 years of relevant experience
• Ideally a law degree, paralegal certification, or similar field
• Strong knowledge of key immigration categories
• Excellent communication skills and ability to find solutions under pressure
• Demonstrated people management and mentorship skills
• Ability to interpret and communicate immigration policies and processes
• Experience leveraging AI tools and technology-enabled workflows in legal, immigration, or similarly regulated environments to support quality, efficiency, and process innovation

Compensation & Benefits

• Health insurance (medical, dental, and vision) effective from day one
• 401(k) retirement plan
• Disability insurance
• Life insurance
• Employee Assistance Program (EAP)
• Flexible Savings Account (FSA)
• Flexible time off (PTO)
• 12 paid holidays per year
• Parental leave: 16 weeks for birthing parent, 8 weeks for non-birthing parent
• Stock grant opportunities depending on role, employment status, and location
• Additional perks and benefits based on employment status and country
• Flexible remote work options, including optional access to coworking spaces

Salary ranges are quoted in USD as a global reference and localized to the candidate's country currency using market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. Salary history is not requested during the hiring process.

Location

This position is open to applicants in the United States. Recruiting timelines vary by position; applications are accepted for a minimum of 5 days from the posting date.

Equal Opportunity

The employer is an equal opportunity organization that values diversity and encourages applications from qualified candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity, or other legally protected characteristics.

Applicants with disabilities are encouraged to apply and may request accommodations during the recruitment process.

Additional Information

The hiring process primarily involves interviews and role-related assessments. Automated Employment Decision Tools (AEDT) and AI systems may be used to assist in evaluating candidates based on experience, skills, and qualifications, with human oversight maintained for all final hiring decisions. Personal data is not used to train AI models.

For residents of New York City, an independent bias audit has been conducted on AEDT in accordance with local law.