Overview
This role sits at the intersection of law, technology, professional/financial services, and business strategy, supporting international growth by helping the business anticipate regulatory change, identify commercial opportunities, and engage confidently with customers, policymakers, and strategic partners.
Working across international markets—particularly the United States, Europe, and Latin America—the successful candidate will analyze legal, regulatory, and market developments, contribute to policy engagement and consultation responses, and translate complex legal and technical issues into practical commercial insight.
The role covers the digital trust ecosystem, including digital identity, reusable digital credentials, digital wallets, authentication, trust frameworks, interoperability, trust and safety, payments, Open Finance, Smart Data, AI governance, biometrics, and online safety.
Responsibilities
- Support engagement with governments, regulators, elected representatives, trade associations, standards bodies, civil society, and industry coalitions.
- Represent the organization at conferences, industry events, customer meetings, working groups, and policy forums (including delivering presentations where appropriate).
- Build and maintain relationships with external stakeholders, including law firms, professional services firms, financial services organizations, technology trade bodies, and digital identity ecosystems.
- Identify emerging regulatory trends, commercial opportunities, and strategic risks affecting the organization, its customers, and partners.
- Contribute to external profile through articles, webinars, conference presentations, and participation in industry discussions.
- Support customer and partner engagement by preparing market analysis, regulatory briefings, presentations, and related materials.
- Assist in planning and delivering stakeholder roundtables, workshops, policy events, and customer engagement activities.
- Research and draft consultation responses, policy papers, position statements, customer briefings, and thought leadership across multiple jurisdictions.
- Collaborate with the Global Regulatory Intelligence Researcher to identify emerging policy trends and develop practical regulatory guidance.
- Support awareness of domestic and international trust frameworks, certification schemes, accreditation programmes, and emerging interoperability initiatives relevant to the organization’s products and services.
- Develop an understanding of emerging digital trust ecosystems (including reusable digital credentials, digital wallets, payment ecosystems, Open Finance, Smart Data, and orchestration services) and assess implications for the organization and its customers.
Role Dimensions
- Reports to the Chief Policy & Regulatory Officer.
- Works across international markets and represents the organization externally in the US & Latam markets.
- Works closely with Product, Commercial, Compliance, Marketing, and Executive Leadership.
- Includes stakeholder engagement and commercial support, with work across multiple jurisdictions.
- National and international travel will be required.
Requirements
Essential
- Law degree
- 5–8 years’ post-graduation experience in legal, regulatory, public policy, strategic advisory, or government affairs roles within an international law firm, professional services, financial institution, technology company, consultancy, regulator, or trade association.
- Strong understanding of legal analysis and ability to interpret legislation, regulatory guidance, consultation documents, and technical standards.
- Excellent written and confident verbal and public speaking skills, with the ability to explain complex legal, technical, and commercial issues clearly to different audiences.
- Strong analytical and critical thinking skills, with excellent judgement and attention to detail.
- Commercial awareness and interest in how regulation enables innovation, customer adoption, and international market growth.
- Experience working with senior stakeholders across legal & data protection, commercial, technical, and policy functions.
- Ability to manage multiple priorities across different jurisdictions and time zones.
- Excellent spoken and written English.
- Willingness to travel and attend out of hours events.
Desirable
- Master’s degree in Technology Policy, Public Policy, International Relations, Digital Regulation, or a related discipline.
- Understanding of digital identity, identity verification, reusable digital credentials, authentication, trust services, or digital wallets.
- Spanish language proficiency.
- Familiarity with regulations for online platforms, financial services, payments.
- Awareness of international digital identity trust frameworks, certification schemes, interoperability standards, and digital identity ecosystems.
- Experience working with government consultations, industry associations, standards organisations, or policy forums.
- Understanding of, or strong interest in, AI governance, biometrics, cybersecurity, privacy, and online safety regulation.
- Experience using AI-enabled research, knowledge management, or workflow tools.
Compensation & Benefits
Benefits vary depending on location. Available benefits include:
- Flexible working with hybrid arrangements and core working hours
- Performance-based discretionary annual bonus
- Medical insurance
- Life and accident insurance
- Gratuity in accordance with local legislation
- 10 days’ annual leave plus 6 days’ sick leave (medical + via Oyster)
- 10 public holidays
- Fully paid Selfie Time (equivalent to 5 days) each year for personal development, volunteering, or community activities
- Team and company events
- Annual learning and development budget, including conferences and professional development opportunities
Location
Working across international markets with a particular focus on the United States, Europe, and Latin America. National and international travel will be required.