Overview
This role is for a Junior Licensed Paralegal with 1+ year of paralegal experience and a valid Paralegal license in ON. The position is remote.
The employer offers a salary of $45,000–$50,000, performance bonuses, and insurance and dental coverage, along with additional benefits.
Responsibilities
- Review and prepare documents to issue on sales, registration, leases, and funding transactions.
- Prepare documents for completion.
- Draft forms and legal documentation.
- Manage client files across different matters, often with short deadlines.
- Track and manage property matters, including registrations, documentation, and operating agreements.
- Perform lease and title reviews and produce full and short form reports for clients.
- Assist legal advisors with various matters as needed.
- Communicate effectively and confidently with clients.
- Address requisitions/queries in relation to post-completion matters.
- Complete master schedules for clients, setting out key lease and other information.
- Support additional tasks as required.
- Communicate with customers for outstanding amounts.
- Establish professional relationships with customers and educate them on best practices.
- Negotiate payment arrangements to help resolve customers’ bills.
- Contact past-due customers by phone, request payment, negotiate appropriate payment arrangements, and send correspondence to delinquent/collection customers.
- Update customer account information (e.g., commitments to pay, amounts and dates, and collection call updates) and document call activity details.
- Handle objections and excuses.
- Perform to regulatory standards and best practices on collections.
- Achieve individual collection targets to meet Department and Company goals.
Requirements
- Graduate (must be a graduate).
- 1+ year of paralegal experience.
- Valid Paralegal license in ON.
- Experience with a Collection Agency or Debt Recovery Company.
- At least 6–12 months of previous paralegal experience.
- Ability to file 8 claims/judgments per day.
- High attention to detail and an organized, methodical approach.
- Flexibility to handle work that may occur outside contracted hours to meet client demands.
- Ability to remain calm under pressure and find solutions.
- Ability to work in a fast-paced environment.
- Strong organizational skills to schedule tasks within available working time and complete urgent work within specified (sometimes short) timescales.
- Excellent communication skills.
- Ability to deliver superb client service.
- Offer of employment is subject to background checks, including credit checks if required on certain client programs.
Work-From-Home Requirements
- High-speed internet: minimum 50 Mbps download and 20 Mbps upload.
- Wired Ethernet connection.
- Quiet, professional workspace free from distractions.
Preferred Qualifications
- Experience working in a high-volume, time-sensitive environment (as demonstrated through prior collections/debt recovery or paralegal work).
Compensation & Benefits
- $45,000–$50,000 base salary.
- Performance bonuses.
- Insurance coverage and dental coverage.
- Paid training and breaks.
- Competitive incentives.
- Outstanding referral bonus program.
- Company discounts.
- Employee assistance program.
- Health insurance.
- Reimbursement of tuition fees.
- Social activities organized by the employer.
- Commitment to work-life balance.
Location
- Remote
- Paralegal license required in ON.
Additional Information
- The employer welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
- Offers are conditional upon completion of background and reference checks, including a criminal record check and/or credit check (where applicable).
- Only shortlisted candidates will be contacted by Talent Acquisition.