Legal Accounts Receivable Collections Specialist

Overview

An established law firm is seeking an Accounts Receivable Collections Specialist to join their Accounting Department. The ideal candidate will have experience working in a law office or professional services environment, proficiency with legal billing software and Excel, and strong communication skills for daily phone interactions.

Responsibilities

• Track and collect past due payments and pending appeals from clients, making a minimum of 20-25 outreach attempts per day
• Manage collections for over 300 accounts/invoices simultaneously
• Record and update collection notes in accordance with firm guidelines
• Prepare, update, and analyze daily collection reports
• Serve as a liaison between the firm and clients regarding collections
• Maintain professional communication to preserve and improve client relationships
• Collaborate with the Accounting team to resolve past due balances
• Perform additional duties and projects as assigned

Requirements

• Minimum 2 years of collections experience in a professional services firm; experience with an insurance defense firm is a significant plus
• Proficiency with Microsoft Office Suite, especially Excel, and 10-key data entry
• Strong communication, problem-solving, and analytical skills
• High level of confidence and professionalism in both written and verbal communication internally and externally
• Ability to maintain composure in high-stress situations
• Willingness to learn and adapt to change
• Excellent organizational skills and attention to detail

Compensation & Benefits

• Hourly pay range: $28 to $31, depending on experience
• Overtime paid at 1.5 times the regular hourly rate as needed
• Comprehensive benefits coverage, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage ranges from $700 to $1,700)
• Employee Assistance Program
• 401(k) program with 100% match on the first 3% contributed and 50% match on the next 4-5%
• Vacation time accrued annually at base rate
• Paid parental leave at base pay
• Monthly technology reimbursement of $60

Additional Benefits

• Standard 37.5-hour workweek designed to promote work-life balance
• Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year)
• Internal diversity and inclusion initiatives
• Firm-wide charitable giving program
• Numerous social and off-site events throughout the year

Location

This position is remote.

Equal Opportunity Statement

The employer is committed to providing equal employment opportunities without discrimination or harassment based on race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors.

Additional Information

No recruiters or agencies, please.