Legal Administrative Coordinator

Overview

The Legal Administrative Coordinator is a key member of the Legal Support team, responsible for advanced administrative tasks, coordinating communication across departments, and ensuring compliance with organizational standards, best practices, and service-level agreements (SLAs). This role serves as a central liaison between legal support, debt resolution operations, and clients to maintain smooth workflows and high-quality service delivery.

This position reports directly to the Legal Operations Supervisor.

Responsibilities

• Manage and maintain attorney calendars following internal calendar management best practices.
• Coordinate attorney communications with clients, courts, and opposing counsel, including scheduling hearings, settlement discussions, and other case-related meetings.
• Monitor and adjust scheduling proactively to maintain optimal calendar coverage.
• Serve as the primary contact for attorney availability, scheduling updates, and meeting integration across teams.
• Oversee intake and routing of all incoming and outgoing correspondence (fax, email, phone, postal mail), ensuring timely and accurate distribution.
• Review and verify incoming documentation for accuracy and completeness; input and confirm relevant data within the CRM system.
• Handle sensitive and high-level client communications professionally and discreetly.
• Conduct client outreach to provide status updates on litigated matters and ensure ongoing engagement.
• Facilitate efficient communication and coordination between legal, operations, and support departments.
• Confirm court receipt and acceptance of filings via email or phone, update the CRM accordingly, and relay status updates to stakeholders.
• Collaborate with Case Managers and Coordinators to ensure all filing requirements are met prior to attorney review.
• Attend company meetings and events.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• Minimum of 2 years of experience as a Legal Assistant or in a similar legal administrative role.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and familiarity with case management or CRM systems.
• Ability to manage multiple calendars, coordinate scheduling across teams, and handle correspondence efficiently.
• Strong written and verbal communication skills for professional interaction with clients, attorneys, courts, and internal stakeholders.
• Exceptional accuracy in reviewing documentation, data entry, and ensuring compliance with standards and best practices.
• Ability to prioritize workload, manage deadlines, and maintain accurate records in a fast-paced, high-volume environment.
• Experience handling sensitive client information and confidential legal matters with integrity and discretion.
• Proactive, solutions-oriented, and collaborative across multiple departments.

Preferred Qualifications

• Associate’s degree in paralegal studies, Business Management, or related field.
• Experience using Salesforce.
• Prior experience in litigation support or high-volume legal operations.
• Familiarity with attorney calendar management, court filings, and legal correspondence.
• Understanding of internal calendar management best practices and administrative workflows in a legal setting.
• Proven ability to manage multiple priorities, meet deadlines, and maintain accuracy.
• Ability to anticipate challenges, escalate issues appropriately, and implement efficient solutions.
• Experience working cross-functionally and contributing to process improvements.

Compensation & Benefits

• Hourly pay of $19.00, approximately $39,520 annually based on a 40-hour workweek.
• Medical, dental, and vision insurance.
• 401(k) plan with employer match.
• Paid time off, company holidays, and floating holidays.
• Opportunities for discretionary bonuses and annual merit increases up to 5%.
• Employee recognition programs and engagement initiatives.
• Opportunities for professional growth and internal advancement.
• Employee Assistance Program (EAP) offering confidential counseling and support.
• Group Life, Accidental Death & Dismemberment (AD&D), and Disability Coverage options.

Location & Work Environment

• Fully remote position; employees work from their designated work location during business hours.
• Any alternate work location requires prior approval from the department Director.
• Prolonged periods of sitting and frequent computer use.
• Ability to manage multiple tasks simultaneously.
• Employees are expected to maintain productivity, responsiveness, and focus during business hours using approved communication tools.
• Reasonable accommodations available for individuals with disabilities.

Equal Opportunity

This employer is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.