Overview
This role supports a U.S.-based personal injury law firm as a Legal Assistant – Personal Injury. The position is remote and available to independent contractors located outside the United States, with availability to work overlapping hours with the U.S.-based team.
Responsibilities
- Serve as a key point of contact for clients, providing case updates, answering general questions, coordinating appointments, and maintaining professional, compassionate communication.
- Open and maintain client files in Filevine or similar case management software.
- Track deadlines and case activity to help keep matters moving forward.
- Obtain, organize, and summarize medical records, bills, accident reports, and other case documentation.
- Draft correspondence, discovery requests and responses, and basic legal documents under attorney or case manager supervision.
- Assist with settlement demand packages and communicate with insurance adjusters as needed.
- Coordinate litigation activities including scheduling depositions, mediations, hearings, and other case-related events, and maintain accurate calendars.
- Collaborate with attorneys, case managers, legal assistants, and investigators to support case progression.
- Provide additional support as needed for intake, records retrieval, and other case-related responsibilities.
Requirements
- Previous experience working for a U.S.-based personal injury law firm.
- Hands-on pre-litigation personal injury experience, including case management, client communication, and obtaining medical records and bills.
- Fluency in English and Spanish, with strong verbal and written communication skills in both languages.
- Familiarity with the U.S. personal injury litigation process, including discovery, pleadings, court filings, depositions, and trial preparation.
- Previous experience as a Legal Assistant, Legal Secretary, or in a comparable personal injury case support role.
- Strong organizational and time-management skills, with the ability to manage multiple cases and competing priorities.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive client information.
- Experience with any legal case management system.
- Familiarity with medical records, medical billing, insurance claims, and settlement demands.
- Experience preparing settlement demand packages and communicating with insurance adjusters.
Preferred Qualifications
- Experience working in a fast-paced, client-contact-heavy personal injury environment.
- Demonstrated initiative, reliability, and adaptability in independent work settings.
Compensation & Benefits
- $1,733.33 - $2080.00 USD per month
- Quarterly performance bonuses (additional compensation based on performance and results)
- Paid Time Off
- Paid Holidays for designated company holidays
- Career growth & development
- Professional development opportunities
Location & Work Arrangement
- Remote
- Independent Contractor
- Must be located outside the United States
- Must be available to work overlapping hours with the U.S.-based team
- The law firm is based in Texas, United States