Overview
This role supports a U.S.-based personal injury law firm from a remote, independent contractor arrangement. You will work directly with U.S.-based attorneys and clients, managing meaningful casework and helping move personal injury matters from pre-litigation through settlement.
Responsibilities
- Serve as a key point of contact for clients, including providing case updates, answering general questions, coordinating appointments, and maintaining professional, compassionate communication
- Open and maintain client files in Filevine or similar case management software
- Track deadlines and case activity to help keep matters moving forward
- Obtain, organize, and summarize medical records, bills, accident reports, and other case documentation
- Draft correspondence, discovery requests and responses, and basic legal documents under attorney or case manager supervision
- Assist with settlement demand packages and communicate with insurance adjusters as needed
- Schedule depositions, mediations, hearings, and other case-related events; maintain accurate calendars
- Collaborate with attorneys, case managers, legal assistants, and investigators to support case progression
- Provide support with intake, records retrieval, and other case-related responsibilities
Requirements
- Previous experience working for a U.S.-based personal injury law firm
- Hands-on pre-litigation personal injury experience, including case management, client communication, and obtaining medical records and bills
- Fluency in English and Spanish, with strong verbal and written communication skills in both languages
- Familiarity with the U.S. personal injury litigation process, including discovery, pleadings, court filings, depositions, and trial preparation
- Previous experience as a Legal Assistant, Legal Secretary, or in a comparable personal injury case support role
- Strong organizational and time-management skills; ability to manage multiple cases and competing priorities
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive client information
- Experience with any legal case management system
- Familiarity with medical records, medical billing, insurance claims, and settlement demands
- Experience preparing settlement demand packages and communicating with insurance adjusters
Preferred Qualifications
Compensation & Benefits
- $1,733.33 - $2080.00 USD per month
- Quarterly Performance Bonuses (additional compensation based on performance and results)
- Paid Time Off
- Paid Holidays (for designated company holidays)
- Career Growth & Development
- Professional Development
Location
- Remote
- Independent Contractor
- Must be located outside the United States
- Must be available to work overlapping hours with the U.S.-based team
- The law firm is based in Texas, United States