Legal Billing & Invoice Review Specialist, Legal Claim Assistant I

Overview

A leading specialty risk management organization serving self-insured entities across 32 states is seeking a Legal Billing & Invoice Review Specialist. This full-time role involves managing and auditing outside legal expenses to ensure compliance with litigation management guidelines and company policies, helping control legal costs effectively.

Responsibilities

• Review and process incoming legal invoices and receipts using the ResolveStar platform
• Audit invoices for compliance with client-specific litigation management guidelines
• Identify and flag billing errors, discrepancies, or policy violations
• Manage invoice approval workflows from submission through payment
• Generate reports and track litigation costs in real time
• Communicate with law firms to resolve invoice corrections or disputes
• Maintain accurate records and audit trails for all invoice transactions
• Perform additional administrative tasks within the department as needed

Requirements

Competencies

• Problem Solving: Identify and resolve problems promptly; analyze information skillfully; develop alternative solutions; collaborate effectively in group problem-solving
• Customer Service: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit feedback to improve service; meet commitments
• Teamwork: Support team efforts to succeed

Qualifications

• Hands-on experience with ResolveStar (preferred) or a comparable legal billing system, including invoice submission, review, and approval workflows
• Minimum 2 years of experience in legal billing, invoice review, and/or litigation cost management
• Familiarity with litigation management guidelines and outside counsel billing practices
• Strong attention to detail and analytical skills

Education

• High school diploma or GED; or 1-2 years related experience and/or training; or equivalent combination of education and experience

Compensation & Benefits

• Salary range: $20.00 - $21.00 per hour (actual compensation based on experience, qualifications, skill set, and work location)
• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer-paid life and disability insurance
• 401(k) plan with company match
• Paid time off (PTO) and company-paid holidays
• Learning and development opportunities supporting career advancement
• Employee assistance resources and a culture valuing balance and wellbeing

Equal Opportunity

The employer is an equal opportunity organization. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

In compliance with the Los Angeles and San Francisco Fair Chance Ordinance, qualified applicants with arrest or conviction records will be considered for employment.

Location

This position supports operations across multiple states; specific work location details will be provided during the hiring process.