Legal Help Billing Assistant

Overview

A legal services organization is seeking a detail-oriented Legal Help Billing Assistant to join their civil billing team. This remote role involves preparing and processing legal help claims, ensuring compliance with funding regulations, and supporting billing efficiency. While specific legal help billing experience is preferred, candidates with experience in a legal aid environment and a willingness to learn will be considered. Full training on internal systems and procedures will be provided.

Responsibilities

• Prepare legal help claims across various areas of law, including housing, Advice and Assistance Payments (AAP), and family law.
• Verify ledger rates, funding evidence, and documentation for accuracy and compliance.
• Minimize rejections, appeals, and lost costs through thorough review.
• Monitor and action dormant file reports to ensure timely billing.
• Submit Exceptional Case (EC) claims within required timeframes.
• Collaborate closely with the Head of Civil Billing to optimize billing practices.
• Work with the wider civil team to meet departmental billing targets.
• Ensure compliance with all relevant legal aid billing regulations, including:
  • Legal Aid, Sentencing and Punishment of Offenders Act 2012
  • Standard Civil Contract and Specification
  • Costs Assessment Guidance (2018/2024)
• Support audit preparation and respond to Legal Aid Agency (LAA) queries.

Requirements

• Experience working within a legal aid environment is essential.
• Prior exposure to legal aid billing processes, including EC claims, is highly desirable.
• Familiarity with Legal Aid Agency requirements and relevant funding rules.
• Some awareness of audit processes is advantageous.
• Excellent organizational skills and strong attention to detail.

Compensation & Benefits

• Full training on internal systems and procedures.
• Opportunity to develop skills within a supportive and knowledgeable billing team.

Location

• Remote position

Interested candidates should submit a CV and covering letter. Due to the volume of applications, individual feedback will not be provided. Applicants who have not received a response within 10 working days of the application deadline should consider their application unsuccessful.