Legal Operations Specialist

Overview

This role supports the organization’s enterprise SaaS legal operations and contracting workflow for customer and partner agreements. Working directly with the Legal Operations and Contracts Manager, you will help expand the legal operational infrastructure, maintain high-velocity contracting, and optimize cross-functional processes to increase the legal team’s capacity as the organization scales.

Responsibilities

• Prepare initial drafts of customer contracts, uplift agreements, renewal agreements, remote clinical services agreements, NDAs, and Business Associate Agreements (BAAs).
• Manage Legal’s daily operational workflow and queue, interfacing across internal teams to review and fulfill requests efficiently.
• Refine and enhance legal tracking systems, workflows, and intake protocols to scale support across the organization.
• Use Microsoft Word redlining tools and CRM systems (e.g., Salesforce) to manage contract version control, record lifecycle milestones, and maintain contract repositories.
• Collaborate with Sales, Account Management, Customer Success, and Finance to clarify terms and accelerate agreement turnaround times.

Requirements

• 2+ years of contract drafting, legal operations, or paralegal experience.
• Strong hands-on experience using Microsoft Word redlining/track changes and working within CRM platforms.
• Proven ability to manage high-volume contract queues and refine workflow tracking systems.
• High degree of precision, discretion, and organizational skill when handling legal documentation.

Preferred Qualifications

• Experience with SaaS (software-as-a-service) or healthcare technology contracts.
• Familiarity with HIPAA regulations, healthcare privacy standards, and Business Associate Agreements (BAAs).
• Bachelor’s degree or Paralegal Certificate, or relevant work experience.

Compensation & Benefits

• Full medical, dental, and vision insurance.
• Open vacation policy.
• More than 10 annual holidays.
• Competitive compensation and equity participation.
• 401(k) after 3 months of service.

Location & Schedule

• Remote-friendly position.
• Core working hours required: 9:00 AM – 5:00 PM in your local time zone to support clinical customers and internal teams.
• Travel expectations: 1–10% (minimal to no travel; possibly a few meetings or events).