Litigation and Risk Paralegal

Overview

The Legal Department is seeking a Litigation and Risk Paralegal to join the team. This role is fully remote (United States) and reports to the SVP, Associate General Counsel.

Responsibilities

Pre-Litigation Disputes and Regulatory Inquiries

• Investigate and draft responses to escalated consumer complaints, including complaints filed with state attorneys general and complaints escalated to a consumer’s counsel
• Investigate and draft responses to regulatory inquiries, including letters from state departments of labor and construction boards
• Draft, maintain, and manage templates for escalated dispute letters
• Develop and maintain processes and policies for managing escalated disputes in partnership with in-house counsel and the rest of the legal team
• Maintain electronic records of pre-litigation disputes and regulatory matters within the organization’s matter management system

Litigation Matters

• Assist with fact investigation to support ongoing litigation and intellectual property issues
• Prepare and maintain electronic data for document production in litigation
• Maintain electronic records of ongoing litigation within the organization’s matter management system

Requirements

• Bachelor’s degree from four-year college or university, paralegal certification, or an equivalent combination of education and work experience
• 7+ years’ experience as paralegal supporting litigation or dispute resolution required
• Working knowledge of state and federal litigation procedure
• Working knowledge of standard contractual language, including terms and conditions
• Prior experience working in-house and/or at a law firm preferred
• Must be able to communicate to cross-functional management in concise, easily understood terms
• Ability to handle confidential data with appropriate discretion
• Curiosity and willingness to learn and incorporate AI tools into daily legal work, such as using AI-assisted research, document review, or drafting tools to improve efficiency and accuracy
• Top-notch organizational skills; proven ability to manage and meet reporting deadlines with quality, speed and accuracy
• Strong work ethic and sense of accountability and integrity
• Solid customer service focus and ability to work both independently and collaboratively with diverse teams across the organization
• Self-starter, with a demonstrated ability to proactively identify issues, independently resolve problems and drive projects to completion
• A creative problem solver who is comfortable with embracing and adopting new technology to assist with making work efficient and effective

Compensation & Benefits

• Base salary band: $75,000 - $120,000, commensurate with experience and performance (compensation may vary based on geographic location)
• Eligible for a competitive year-end performance bonus & equity package
• Full medical, dental, vision package
• Flexible vacation policy
• Pet discount plans
• Retirement plan with company match (401K)

Location

Remote - United States