Overview
This role supports the Hospital Excess Claims Team by assisting with the review and management of claims and related documentation. The position involves collaboration with multiple departments to obtain necessary policyholder and account information, ensuring compliance with handling guidelines and service agreements.
Responsibilities
- Support the Hospital Excess Claims Team in daily operations.
- Assist Claim Consultants with reviewing notices of loss, loss runs, and bordereaux.
- Coordinate with various departments to gather policyholder and account information.
- Ensure submissions of suits, claims, and incidents comply with Special Handling Guidelines and Claims Service Agreements.
- Review and code suits, claims, and incidents to develop metrics for risk identification and mitigation.
- Schedule and prepare materials for periodic claim reviews with insured parties.
- Maintain a database of pending suits and claims for policyholders and accounts.
- Communicate with internal and external stakeholders to uphold service standards.
- Perform additional duties as assigned by the manager.
Requirements
- Proven experience as a paralegal, legal assistant, or administrative assistant in a medical malpractice defense firm or legal/risk department.
- Familiarity with litigation terminology and processes.
- Knowledge of insurance terms and procedures.
- Proficiency in Microsoft Excel, PowerPoint, and Word.
- Strong ability to manage and prioritize multiple tasks.
- High attention to detail.
- Excellent verbal and written communication skills suitable for a customer-facing role.
- Experience handling highly sensitive and confidential information.
Compensation & Benefits
- Annual gross base salary range: $60,000 to $90,000, dependent on qualifications, skills, and competencies.
- Comprehensive benefits package including medical, vision, and dental insurance options.
- Life and accident insurance.
- 401(k) retirement plan.
- Short-term and long-term disability insurance.
Location
Information about the specific location is not provided in the job description.