Paralegal I

Overview

This role involves supporting legal operations by reviewing, validating, and responding to legal demands from federal, state, and local law enforcement agencies. It also includes investigating and resolving consumer complaints and handling emergency legal requests.

Responsibilities

• Review, validate, and process legal demands from federal, state, and local law enforcement agencies.
• Identify deficiencies in legal requests and communicate appropriate response requirements.
• Process and respond to subpoenas, court orders, search warrants, and other legal demand documents.
• Investigate and respond to third-party consumer complaints in accordance with company policies and applicable legal requirements.
• Evaluate and process exigent circumstance and emergency disclosure requests.
• Maintain accurate documentation and records of legal requests, responses, and related correspondence.
• Communicate professionally and effectively with law enforcement personnel, legal representatives, consumers, and internal stakeholders.
• Ensure strict adherence to confidentiality, privacy, and data protection requirements.
• Monitor assigned case queues and manage deadlines to ensure timely responses.
• Support departmental process improvements and other legal operations initiatives as needed.

Requirements

• 1–2 years of experience in an administrative, legal support, or paralegal-related role within a law firm, government agency, or corporate legal department.
• Formal legal training, paralegal certificate, or legal studies coursework preferred but not required.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Understanding of legal terminology and legal document review processes.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Ability to analyze information, identify deficiencies, and follow established procedures.
• Ability to handle sensitive and confidential information with discretion.
• Strong customer service mindset and ability to communicate calmly and professionally during difficult or emotional interactions.
• Ability to work independently and manage multiple priorities in a deadline-driven environment.

Compensation & Benefits

Annual starting salary: $48,000.00 to $58,000.00.

• Starting pay within this range may vary based on geography/market, skills, education, experience, and other qualifications.

Benefits include:

• Comprehensive medical, dental, and vision plans, plus supplemental plans and access to telehealth for all participants.
• Free virtual counseling resources through a global Employee Assistance Program.
• Roth and pre-tax 401(k) options, including an employer match for all participants.
• Generous paid time off program.
• Paid parental leave and family planning support.
• Flexible remote work offerings.
• Paid time off to support a volunteer program of your choice.
• Discounts on retail, entertainment and more through a Reward+ program.

Location

United States (Remote)

This role is primarily remote, but candidates must reside near one of the following hub locations for occasional collaboration:

• Atlanta, GA
• Chicago, IL
• San Antonio, TX
• Denver, CO
• Seattle, WA

Application Deadline

This role will be accepting applications until 09/14/2026 at a minimum. The application timeline may be flexible to accommodate a comprehensive candidate evaluation.