Paralegal, Mortgage Litigation

Overview

This role involves performing paralegal duties related to residential loan servicing and default proceedings, ensuring compliance with outside counsel guidelines, applicable laws, regulations, and company policies concerning litigation and mortgage servicing. The position supports the Legal Department in managing litigation, contested proceedings, and legal issues tied to mortgage servicing and lending. All duties must comply with company policies and applicable state and federal laws, including mortgage servicing, lending, and consumer protection regulations.

As this is a government contractor position, specific requirements include prior work experience in the mortgage banking industry along with relevant education and experience.

The target salary range for this position is $75,000 to $95,000.

Responsibilities

• Assist in resolving cases by gathering and organizing information for settlement assessments and preparing draft settlement approval requests.
• Resolve routine legal issues under senior legal personnel guidance.
• Open and maintain matters in the case management system, including handling incoming mail and service of process.
• Review pleadings served by third parties or prepared by outside counsel, such as summons, complaints, affidavits, answers, motions, orders, and judgments.
• Assist with preparing discovery responses and coordinate with business units.
• Review legal documents for accuracy and completeness, gather required information, make corrections, and resolve discrepancies.
• Manage document subpoenas by collecting responsive records and preparing formal responses.
• Oversee the full lifecycle of capped fee and non-material matters, including initial assessment, selecting preferred counsel, opening matters, referring to counsel, monitoring progress, ensuring timely advancement, and closing.
• Secure key personnel for mediations, depositions, and other events requiring in-person, telephonic, or virtual appearances.
• Coordinate and manage correspondence with outside counsel, third-party entities, and business units promptly and appropriately.
• Oversee adherence to loan servicing agreements and delegated authority matrices.
• Conduct factual research by gathering relevant information from various resources.
• Prepare check requests, vendor payee forms, IT access/change forms, and FedEx labels.
• Conduct pre-claim title reviews, including reviewing title records, organizing documents, creating chronologies, preparing and submitting title claims, monitoring insurer responses, and working with carrier-retained counsel.
• Serve as liaison between outside counsel, internal departments, in-house attorneys, and other stakeholders.
• Provide legal and administrative support to departmental staff, including scheduling meetings, managing phone communications, and assisting with projects.
• Maintain calendar of events and key deadlines.
• Maintain matter-related reports (quarterly, monthly, and ad hoc) and assist with ensuring their accuracy.

Requirements

• Knowledge of mortgage servicing and lending operations, including litigation related to these business practices.
• Ability to work collaboratively and independently.
• Excellent verbal and written communication skills.
• Proficiency with Excel, Microsoft Word, Outlook, and Microsoft Teams.
• Strong analytical and organizational skills.
• Ability to work effectively with outside counsel, investors, vendors, business units, and legal department personnel.
• Ability to understand complex problems, pay close attention to detail, take notes, and collaborate on alternative solutions.
• Skilled in assessing decisions with potential impact on the immediate team while monitoring broader organizational effects.
• Ability to accurately track and record time.
• Associate’s degree from an accredited college and paralegal certification, or a bachelor’s degree from an accredited college.
• Minimum of two (2) years’ experience working as a paralegal.
• Minimum of two (2) years’ experience in the mortgage banking and servicing industry.
• Minimum of two (2) years’ experience working within a litigation case management system, preferably Legal Tracker.

Compensation & Benefits

• Comprehensive healthcare plans for employees and their families.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to various fitness, restaurant, retail, and other discounts through an employee portal.
• Customized training programs to support career advancement.
• Employee referral bonuses.
• Educational reimbursement.

Location

This position is with an organization engaged in residential real estate services across the United States, focusing on mortgage servicing, asset management, and real estate transactions.