Paralegal (Remote)

Overview

The organization is seeking a Paralegal / Legal Support Specialist to join the Legal Department supporting the Health & Benefits (H&B) business. This role reports to an Associate General Counsel and supports attorneys with legal operations, subpoenas and garnishments, regulatory licensing, and other assignments under attorney supervision.

Responsibilities

• New matter intake

  • Receive service of process for legal matters and customer disputes, including new lawsuits, attorney demand letters, garnishments, and regulatory inquiries
  • Conduct first-level review of new matters to determine whether to handle directly or route to another member of the legal team

• Subpoena and customer dispute processing

  • Determine subpoena validity and scope
  • Gather and review responsive information and documents
  • Determine the appropriate response and draft response letters
  • Provide litigation support as needed

• Regulatory licensing support

  • Manage the organization’s TPA licensing and renewal process across all applicable jurisdictions
  • Coordinate with internal stakeholders to collect required information, complete questionnaires, and obtain supporting documentation for licensing filings
  • Partner with external licensing consultants to prepare, review, and timely submit renewal applications and other regulatory filings
  • Collaborate with consultants to monitor renewal deadlines and track filing status to support continuous compliance
  • Organize and maintain licensing records, correspondence, and supporting documentation
  • Prepare and file state registrations and annual reports

• Legal department operations

  • Manage, process, and track legal-related invoices
  • Recommend and implement best practices for case management, document production, and other legal department processes
  • Perform other duties as assigned

Location

• Oak Brook, IL, USA (Remote)

Posted

• Aug 26, 2026