Overview
This role involves supporting a Law Enforcement Requests (LER) team by performing triage, review, processing, and producing outputs for sensitive legal requests from domestic and international law enforcement. The position requires strong attention to detail, the ability to handle confidential matters, and a focus on client service and process efficiency.
Responsibilities
- Review and process various types of domestic and international law enforcement requests
- Understand incoming requests and perform triage
- Analyze large legal documents with accuracy and attention to detail
- Identify process inconsistencies or deviations from guidance; escalate urgent or problematic matters to the appropriate leads/teams
- Prioritize tasks and work independently with minimal oversight
- Collate relevant matter information
- Create data productions for law enforcement when appropriate
- Update information in the client’s systems
- Monitor email and other specified queues for incoming law enforcement requests
- Conduct LER follow-ups as required
- Communicate effectively and in a timely manner with internal and external stakeholders, including law enforcement officials
- Meet defined Key Performance Indicators (KPIs) and productivity metrics while delivering work at the required QA level
Requirements
- Native or fluent in German
- Bachelor’s/undergraduate law degree or legal conversion
- Minimum of 1–3 years of experience working in the legal or law enforcement industry
- Proficiency with Microsoft Office and Google Suite
- Conscientious and detail-oriented, with the ability to multitask, troubleshoot issues, and support basic reporting
- Exceptional organization and administrative skills
- Strong communication skills (written, verbal, and listening)
- Motivation to meet deadlines under pressure
- Ability to work both as part of a team and independently
- Ability to work a full-time schedule of 40 hours per week between 9am and 5.30pm United Kingdom Time and a holiday schedule, if needed
Preferred Qualifications
- Experience with Legal Operations and/or Legal Process (asset)
Education and Experience
- Law Graduate or non-law graduate with GDL
Compensation & Benefits
- Reports to: Manager (US)
- Employment type: Temporary
Location