Patent Docket Specialist (Remote - United States)

Overview

A fully remote Patent Docket Specialist position is available to join a Patent Support team. This role involves managing patent docketing processes to ensure accuracy, compliance, and exemplary client service.

Responsibilities

• Promote and model client service principles in teamwork, work product, and interactions.
• Provide exemplary client service to internal and external clients; respond promptly to requests that serve client or organizational needs.
• Docket incoming US Patent and Trademark Office and foreign filing mail into the docketing database, ensuring accuracy and writing effective notes for shared knowledge.
• Manage all correspondence entries in the database and record-keeping system; investigate discrepancies and inconsistencies in due dates and docket entries.
• Act as a resource for attorneys and staff by providing docketing guidance and expertise; communicate docket standards, protocols, and procedures.
• Review outgoing filings, de-docket relevant dates, and forecast and enter next actions.
• Resolve and correct discrepancies in docket dates and responses.
• Review documents related to foreign filing responses and coordinate follow-up with foreign filing specialists and department members.
• Generate and distribute regular docket reports; prepare customized ad hoc reports for department members and clients.
• Collaborate on the review and assessment of docketing procedures; participate in updates and develop procedural changes.
• Assist with periodic docket audits and respond proactively to issues.
• Participate in special projects requiring docket expertise or historical knowledge.
• Conduct detailed and analytical research on docket-related issues; propose and implement process improvements to reduce risk.
• Ensure highest accuracy in all work products; manage details under critical deadlines.
• Prioritize work effectively in response to deadlines and changing needs.

Requirements

• Minimum of three to five years of patent docketing experience preferred.
• Excellent organizational skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong attention to detail and excellent proofreading skills.
• Advanced analytical and information gathering skills; ability to evaluate and prioritize detailed data.
• Effective communication skills to exchange information and present ideas concisely.
• Proactive, solution-oriented approach to work and team interaction.
• Strong proficiency in Microsoft Office programs, including Word.
• Availability to work overtime and flexibility regarding work schedule.

Compensation & Benefits

• Salary range: $63,000 to $99,000 annually.
• Additional compensation may include discretionary bonuses, overtime (as applicable), health and welfare benefits, retirement contributions, paid holidays, and paid time off.
• Comprehensive benefits package starting on the first day, including medical, dental, vision, life, and disability coverage.
• Parental leave and family benefits including adoption and fertility treatment options, and backup child and elder care.
• Global wellness program with free access to mental health and meditation apps.
• Annual community service day and a birthday holiday.
• Education reimbursement annually.
• Dedicated talent development support.
• Competitive annual profit-sharing contribution.

Location

• This is a fully remote position.