Personal Injury Prelitigation Paralegal

Overview

This hands-on role involves managing a prelitigation personal injury caseload from intake through settlement, under attorney supervision. You will serve as a primary point of contact for clients and help ensure cases continue moving forward with timely updates and documentation.

Responsibilities

• Manage a prelitigation personal injury caseload from intake through settlement in Litify
• Serve as a primary point of contact for clients and provide regular, proactive case updates
• Build strong relationships with clients, insurance adjusters, medical providers, and other parties
• Monitor clients’ medical treatment and proactively address gaps, delays, and other issues
• Request, track, organize, and review medical records, bills, liens, insurance information, and other case documentation
• Identify missing information and ensure files are complete and moving toward demand
• Using Eve, draft settlement demand letters and other case-related communications
• Track deadlines, treatment progress, insurance issues, and next steps in Litify
• Work closely with attorneys to evaluate cases, identify potential issues, and develop case strategy
• Help move cases efficiently toward resolution while maximizing value for clients
• Maintain accurate, detailed, and timely case notes and tasks
• Deliver an exceptional client experience through empathy, responsiveness, professionalism, and follow-through

Requirements

• 2+ years of personal injury prelitigation experience preferred
• Experience independently managing a personal injury caseload
• Excellent written and verbal communication skills
• Strong organizational skills and ability to manage competing priorities and deadlines
• Exceptional attention to detail and follow-through
• Strong sense of urgency and ability to proactively move cases forward
• Confidence communicating with clients, insurance adjusters, and medical providers
• Ability to have difficult conversations with clients while remaining empathetic and professional
• Comfortable being held accountable to measurable expectations and performance standards
• Ability to work independently while collaborating closely with attorneys and team members
• Comfortable learning and using technology, automation, and AI tools
• Litify experience is a major plus

Preferred Qualifications

• None listed beyond the requirements (Litify experience is specifically noted as a major plus)

Compensation & Benefits

• Salary: $65,000 per year
• Medical, dental, and vision insurance
• Short-term disability, long-term disability, and life insurance
• 401(k) with a 4% company match
• 15 days of PTO per year
• 12+ paid federal holidays
• Remote-work
• Technology-driven systems designed to support efficient and organized work

Location

• Work from home

Job Type

• Full-Time