Overview
A rapidly growing national personal injury law firm is seeking a Personal Injury Pre-Litigation Specialist to join their team. This role offers the opportunity to make a measurable impact, grow professionally, and work alongside dedicated colleagues in a fast-paced environment.
Responsibilities
- Assist attorneys and case managers by reviewing and assessing the merits of clients’ personal injury claims through organizing, reviewing, and summarizing records, documents, and evidence to support early case evaluation and valuation.
- Support claims development from intake through resolution by gathering documentation, summarizing liability and damages, and ensuring case files are complete and accurate prior to demand.
- Prepare and organize demand packages, including medical summaries, billing summaries, liability documentation, and supporting evidence to maximize claim value and facilitate negotiations.
- Serve as a primary point of contact for clients during the pre-litigation phase by providing updates, requesting documentation, explaining processes, and maintaining compassionate, consistent communication.
- Communicate with insurance carriers to confirm coverage, provide documentation, track claim status, and assist attorneys in negotiating settlements.
- Maintain organized electronic case files, track deadlines and treatment progress, update case management systems, and ensure all pre-litigation milestones are met efficiently.
- Uphold professional ethics, confidentiality, and compliance with all applicable legal rules, firm policies, and regulatory requirements.
How This Role Contributes
- Maximizes case value through strong advocacy, sound judgment, and strategic litigation execution.
- Moves cases efficiently through the litigation lifecycle to support faster resolutions and healthier cash flow.
- Protects and elevates the firm’s reputation through professionalism, preparation, and credibility with courts, opposing counsel, and clients.
- Reduces risk and rework by identifying issues early, making decisive recommendations, and communicating clearly across teams.
- Supports firm growth by following and improving litigation processes that maintain quality during scaling.
Success Metrics (First 6–12 Months)
- Consistently advance cases toward resolution by keeping files organized, complete, and settlement-ready.
- Proactively identify missing records, gaps in treatment documentation, and next steps to increase case value.
- Communicate clearly and compassionately with clients, building trust and confidence.
- Support attorneys and case managers by reducing administrative burden and improving efficiency.
- Contribute to timely, favorable settlements and high client satisfaction.
Qualifications
Required:
- 2–6 years of experience supporting personal injury pre-litigation matters on cases in Arizona.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage a high-volume caseload in a fast-paced environment.
- Strong written and verbal communication skills.
- Experience requesting, reviewing, and summarizing medical records and bills.
- Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.
Preferred:
- Bachelor’s degree or Paralegal Certificate (not required).
- Experience in high-volume or fast-growing law firms.
- Familiarity with personal injury claims processes and insurance procedures.
- Experience with case management software such as Filevine, Clio, or SmartAdvocate.
- Comfort working in evolving systems and processes.
Compensation & Benefits
- Salary range: $55,000 - $75,000 USD per year.
- Remote work option available for candidates located in Arizona.
Location
- Remote (Arizona-based candidates only)
This role is ideal for individuals seeking meaningful work with ownership and accountability in a fast-growing legal environment focused on personal injury law.