Project Support Specialist

Overview

This role supports the delivery of quality legal services through technical and data-driven work requiring accuracy, strong attention to detail, organization, and strong written and oral communication. The position involves consulting with attorneys and staff on case automation needs and implementing solutions using litigation support tools.

Responsibilities

Primary responsibilities include overseeing case-specific litigation support needs and supporting case automation development and implementation. Specific duties may include:

• Export documents from case databases and perform electronic searches for defined terms or concepts using databases, deposition, and document searching software
• Coordinate with vendors, track invoices, flag potential issues, and maintain a repository of important case documents
• Support attorneys in preparation of privilege logs through custom programs and workflows
• Use Excel advanced formulas and macros to analyze and compare multiple exhibit lists and prepare for filing
• Troubleshoot and resolve issues encountered during the e-filing process
• Assist case teams with developing and tracking designation processes
• Train case teams on use of deposition transcript software
• Apply objections, designations, and counter-designations utilizing deposition transcript software
• Perform internal collections through Evault and Exchange for Risk Management matters, and prepare preservation copies of custodial Outlook accounts through Evault and Exchange
• Assist with firm-wide preservation reminder processes using mail merge and other automation software
• Oversee third-party vendor involvement in litigation matters, including quality control checks on vendor work product
• Perform data processing on eDiscovery data using various cloud-based tools, including loading received data and ensuring alignment of relevant DAT file fields; perform analysis, manipulation, and conversions
• Coordinate with eDiscovery vendors to load client data into search and review platforms
• Perform queries to validate data across all data loads prior to release for review and analyze exception reports to ensure data integrity and identify potential gaps in loading
• Assist with all aspects of document production, including reviewing production specifications and preparing production instructions, running eDiscovery productions, performing post-production quality control, encrypting productions, and delivering services

Requirements

• Bachelor’s degree is a plus, or equivalent combination of education and experience
• Excellent computer skills with proficiency in Microsoft Word, Excel, Access, and various other databases; advanced Excel experience strongly preferred
• Experience in eDiscovery platforms such as Everlaw, Disco, eCapture, Relativity, NexLP, and Brainspace
• Experience providing technical service to clients via phone and email, and through modern collaboration platforms (chat, screen-sharing, video conferencing, etc.)
• Experience providing customers with standardized and customized deliverables
• Ability to become familiar with procedures, terminology, and documents related to complex litigation matters
• Ability to use critical thinking and troubleshooting skills to identify solutions to non-standard requests and resolve issues
• Ability to work independently with minimal direction and administrative support, and collaborate effectively with others
• Demonstrates strong sense of urgency and ownership
• Ability to convey complex ideas verbally and in writing to a non-technical audience
• Flexibility in unanticipated situations; ability to manage deadlines and competing priorities in a fast-paced environment
• Ability to work out-of-hours depending on business demand

Compensation & Benefits

Expected salary range for this position:

• New York City, Silicon Valley, and San Francisco: $70,000 - $80,000
• Washington DC, Los Angeles, Orange County, Santa Monica, Sacramento, Boston, and Seattle: $66,000 - $78,000
• All Other US Locations: $54,000 - $75,000

Compensation and benefits include:

• Full range of elective health benefits including medical, dental, vision, and life; robust mental well-being programs
• Child, family, elder, and pet care benefits
• Short- and long-term disability and parental leave benefits
• Health savings account contributions (when applicable)
• Flexible spending accounts
• 401K program
• Paid Time Off and paid holidays

Compensation information is based on an estimate as of the publication date and may be modified in the future. The pay level within the range depends on job-related factors that may include qualifications, relevant experience or education, and particular skills or expertise, as well as geography. Other compensation may include an annual discretionary merit bonus determined by firm and individual performance.

Location

This position can be located in any U.S. office location, with consideration given for 100% remote US locations.