Remote Business Immigration Paralegal for Boutique Law Firm

Overview

This is a fully remote Immigration Paralegal role for work from anywhere in LATAM or the Philippines.

Work schedule: EST | 9:00 AM – 5:00 PM ET (Monday–Friday)

Responsibilities

• Case file building & maintenance

  • Build and maintain digital and physical client files in SharePoint
  • Save, name, and organize documents received via email per firm naming conventions
  • Input and update case data across Salesforce (customized) and Docketwise
  • Maintain accurate file structure across active case lists

• USCIS form & document drafting support

  • Draft government forms (basic immigration filings)
  • Prepare exhibit lists for petitions
  • Prepare notice of filing and public access file documents
  • Support petition assembly under attorney / senior paralegal direction

• Client communication & coordination

  • Send reminders, confirm receipts, and update clients on case status
  • Coordinate document gathering from clients via email
  • Join Zoom calls with attorneys, taking notes and surfacing case-specific information when prompted
  • Handle scheduling and basic non-legal client questions; escalate all legal questions to attorneys

• Tool & process mastery

  • Operate fluently in Microsoft 365, Teams, Adobe, Salesforce, Docketwise, and SharePoint
  • Use AI tools (Claude, Perplexity) for drafting and research support
  • Follow the firm’s training matrix and progress tracking
  • Adapt to platform changes (Docketwise transition planned)

• Continuous learning

  • Read into immigration law via the firm’s digital law library
  • Self-direct learning across visa categories (A–Z)
  • Track USCIS policy updates relevant to active casework

Requirements

Must-Have

• 1–3 years of administrative, operations, legal support, or office experience
• Proficiency with Microsoft 365 (Outlook, Excel, Word) and Adobe Acrobat for document preparation and handling
• Hands-on experience with cloud-based CRM and document management platforms (e.g., Salesforce, SharePoint, or comparable)
• Experience preparing, organizing, and reviewing documents for completeness and accuracy before submission
• Experience coordinating client communication through email and video calls (e.g., Zoom, Microsoft Teams)
• B2+ English (CEFR) for direct, client-facing written and verbal communication

Nice-to-Have

• Prior U.S. immigration law or USCIS-related experience
• Familiarity with immigration or legal case management systems (Docketwise, Litify, or Neos)
• Previous law firm experience in any practice area
• Spanish fluency in addition to English
• Experience using AI tools (e.g., Claude, Perplexity) in professional workflows

Compensation & Benefits

• Competitive salary: Based on experience and skills
• Remote work: Fully remote—work from anywhere
• Team incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct mentorship: Guidance from international industry experts
• Learning & development: Ongoing access to resources for professional growth
• Global networking: Connect with professionals worldwide

Location

• Work from anywhere in LATAM or the Philippines

Recruitment Process

• Application
• Screening
• Skills assessment
• Top-grading interview
• Client interview
• Job offer
• Client onboarding