Remote Insurance Defense Paralegal

Overview

This role involves providing experienced virtual paralegal support to law firms across various practice areas and states. The paralegal will serve as the primary point of contact for assigned clients, working independently to meet client needs and expectations. Support from an Account Supervisor will be provided to assist with client relationship management, plan modifications, and quality feedback.

Paralegals are expected to deliver high-quality professional services by completing assigned tasks and projects on time. Consistent and proactive communication with clients and supervisors is essential. Availability during agreed business hours is required, with flexibility preferred for Pacific Time hours.

Responsibilities

• Serve as main contact for assigned client(s), understanding their specific needs and preferences
• Manage high-volume email inboxes, prioritize communications, and flag urgent matters
• Draft responses and maintain organized correspondence workflows
• Ensure important deadlines and follow-ups are met
• Conduct factual and legal research using AI-powered legal tools
• Monitor and report on AI-related workflows within an insurance claims environment
• Evaluate information gathered through legal databases and AI platforms
• Track approximately 140 active insurance claims, maintaining accurate records and status updates
• Identify issues requiring attorney attention
• Support database management and reporting efforts
• Develop and improve standard operating procedures (SOPs), workflows, and organizational systems
• Recommend tools and processes to improve productivity
• Assist with case management software implementation and setup
• Provide additional administrative support including calendar management, scheduling, meeting coordination, and project support

Requirements

• Minimum of 3 years of paralegal experience or equivalent legal industry background
• Exceptional attention to detail and organizational skills
• Strong written communication abilities
• Experience conducting legal research
• Comfortable learning and utilizing AI-powered legal tools
• Ability to work independently and proactively identify solutions
• U.S.-based candidate

Preferred Qualifications

• Experience with legal AI platforms and databases
• Familiarity with ChatGPT, Claude, or similar AI tools
• Background in insurance defense, insurance coverage, or claims-related work
• Experience implementing systems, workflows, or operational improvements
• Case management software experience

Compensation & Benefits

• This is a 1099 independent contractor position
• Paralegal work is compensated at a minimum of $28 per hour, depending on client plan size, practice area, and need
• Legal assistant work is compensated at $20 per hour
• Approximately 80 hours per month to start, with potential for growth
• Flexible schedule with preference for availability during Pacific Time business hours

Location

• U.S.-based candidates only

Note: This application is to join the contractor network. Hours and client assignments are not guaranteed and will be matched based on skills and interests.