Overview
This role supports the organization’s commercial contracting function and strategic business initiatives.
Primary focus areas include customer-facing and strategic commercial transactions, with emphasis on:
- SaaS and software licensing
- Strategic partnership and go-to-market arrangements
- Cloud services
- AI-enabled offerings
- Data processing and related commercial arrangements
Responsibilities
- Lead customer, procurement, and strategic commercial negotiations and transactions, including technology-related legal work.
- Draft, review, and negotiate software, SaaS (and hybrid), cloud services, AI-related offerings, and strategic partnership agreements.
- Collaborate with Sales, Finance, Security, IT, Compliance, and other stakeholders to deliver on time, clarify expectations, and resolve issues.
- Manage stakeholder and customer communications.
- Serve as a trusted advisor to internal teams by providing creative, strategic legal advice and business counsel on commercial, operational, and strategic legal issues.
- Provide timely, accurate responses and negotiate a high volume of contracts across a range of complexity.
- Identify issues and develop practical solutions.
- Engage with customers to ensure expectations are understood and addressed.
- Propose and support process improvements (e.g., standard contract forms or variations) to improve efficiency and align with business and product needs.
- Use AI legal technology tools effectively.
- Identify appropriate tools for specific tasks and understand why they work.
- Remain flexible and willing to trial new tools.
- Support strategic pricing initiatives and pricing governance projects.
- Partner with Finance, Global Business Operations, and business stakeholders on commercial model optimization efforts.
- Participate in internal approval workflows.
- Prioritize contracts and respond to questions from stakeholders and clients.
- Maintain strong working knowledge of:
- AI legal technology tools
- Microsoft O365
- Salesforce
- Ironclad
Requirements
- Juris Doctor from an accredited law school.
- Active bar membership in good standing.
- Strong organizational skills and attention to detail.
- Demonstrated intelligence, flexibility, creativity, diligence, responsiveness, and strong communications skills.
- Reasonable exposure to computer and software technology concepts.
- Solid proficiency with MS Office, Salesforce, and Contract Management Software.
Preferred Qualifications
- Eight (8) or more years of relevant experience in-house and/or at a law firm supporting technology transactions.
- Extensive experience negotiating:
- SaaS, software, cloud services
- Professional services
- Data processing
- Strategic partnerships
- Enterprise commercial agreements
- Experience supporting complex commercial contracting environments.
- Strong understanding of technology, including:
- Legal technology
- Cloud services
- Software licensing models
- Information security
- Privacy
- Intellectual property
- Regulatory considerations
- Experience supporting AI-enabled products and emerging technology issues.
- Strong proficiency with AI tools and legal technology tools, as well as MS Office and legal research platforms and tools.
- Familiarity with Salesforce, Ironclad, and Asana.
- Required:
- Trained in and experience with contract negotiations, including commercial contracts, SaaS contracts, and related services and support agreements.
- Experience with complex software, SaaS, and hybrid cloud agreements, master agreements, professional services agreements, and software development agreements.
- Desirable but not required:
- Basic knowledge of data privacy laws and practices in a SaaS context involving security and processing of customer data that may include personal information.
- Experience with government technology procurement contracting (state, federal, and local levels), including GSA, SEWP, and FAR, and basic knowledge of FedRAMP and its application to SaaS offerings and operations.
- Understanding of software development, computer technology, SaaS infrastructure and services, open-source communities, and intellectual property concepts and laws.
Compensation & Benefits
This position is eligible for total compensation, including a competitive base salary, an annual performance bonus, and long-term incentives.
- Expected salary range: $183,000 to $275,000
- Final offered salary will be based on factors including depth of experience, skill set, qualifications, and internal pay equity.
- Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in the position.
Location
Remote/Hybrid