Senior Deal Operations Support

Overview

This role supports commercial operations within a Quote-to-Cash environment, partnering closely with Sales to structure, navigate, and close complex contracts. The position involves applying expertise in SaaS subscription structures to enable efficient booking processes while ensuring contract terms map to baseline corporate finance metrics and comply with internal policies and external regulations.

Responsibilities

• Support commercial activities including deal structuring (including deals under $100k), contract creation, pricing guidance, review and approval, contract management, and support for field sales quoting.
• Ensure deals are structured and processed efficiently and align with company policies.
• Review, interpret, and confirm contract terms and conditions; coordinate with finance and legal teams to ensure contracts are accurate and compliant with internal policies (and external regulations).
• Draft, modify, and finalize contracts, including new business and add-on business within the recommended threshold.
• Handle day-to-day queries from sales, sales development, and account management teams using quoting tools and/or CRM systems.
• Provide support for sales enablement.
• Resolve operational problems through research and consultation with internal support teams, identifying appropriate tools for success.

Qualifications

• Act as a Sales-facing subject matter expert on deal processes and policies.
• Ensure all non-standard commercial terms are reviewed, approved, and properly documented in Salesforce.
• Partner with regional leadership to prioritize and organize projects and deals for month-, quarter-, and year-end.
• Communicate effectively with a range of internal audiences, including Deal Strategists, Sales, and other business stakeholders.
• Manage ad hoc operations and systems-focused projects.

Compensation & Benefits

• Not specified in the provided description.

Location

• Remote