Overview
This role is for a Senior Legal Specialist who will serve as the primary point of contact for legal, compliance, and operational inquiries within the organization. The position involves managing legal operations, contracts, compliance, and corporate matters while collaborating with various teams such as Sales, Customer Experience, Product, Payments, Finance, and Operations. The role also includes pioneering the use of AI tools to enhance legal workflows and efficiency.
Responsibilities
- Act as the first point of contact for inbound legal, compliance, and operational requests.
- Gather facts, identify issues and risks, and provide preliminary guidance using established frameworks.
- Escalate matters appropriately with context, analysis, recommendations, and next steps for attorneys.
- Draft, review, and manage routine commercial agreements including NDAs, vendor and customer contracts, and order forms.
- Manage contract signature and renewal processes.
- Support and improve legal intake, triage, prioritization, and workflow management.
- Build and maintain legal systems, knowledge resources, playbooks, templates, and self-service tools such as contract lifecycle management (CLM), e-signature platforms, and AI-assisted review tools.
- Assist with corporate governance and administrative matters as needed.
- Identify recurring issues and develop scalable solutions.
- Collaborate closely with attorneys and business stakeholders to support organizational growth.
- Pilot, evaluate, and implement AI tools within the legal function, developing workflows and safeguards to enhance speed and quality while maintaining human oversight.
Requirements
- Minimum of 5 years experience in legal operations, contract management, corporate paralegal, compliance, or a similar business-facing legal role.
- Proven ability to serve as a trusted resource to business stakeholders and navigate complex or ambiguous situations.
- Strong legal judgment to identify issues, assess risk, and determine when escalation is necessary.
- Experience reviewing and managing common commercial contracts such as NDAs, vendor contracts, and order forms.
- Skilled in issue spotting, triage, and converting vague requests into actionable steps.
- Strong process orientation with experience improving workflows, documentation, and systems.
- Ability to work independently, manage competing priorities, and drive tasks to completion.
- Excellent written and verbal communication skills, capable of explaining complex legal issues to non-legal audiences.
- Hands-on experience with AI tools for contract review, drafting, research, or workflow automation, with a curiosity for emerging legal technologies.
- Comfortable with ambiguity, rapid context switching, and supporting diverse subject matters in a fast-paced environment.
- Ability to build trust and influence outcomes across functions without formal authority.
Preferred Backgrounds
- Senior or Corporate Paralegal
- Legal Operations Analyst or Manager
- Contract Manager or Commercial Contracts Specialist
- Legal Specialist or Legal Coordinator
- Compliance Analyst or Specialist with operational and stakeholder management experience
Candidates who have led AI or automation adoption within legal or operations functions are especially encouraged to apply.
Compensation & Benefits
- Base salary range for candidates in NYC, SF Bay Area, and Seattle: $107,300 - $134,090 per year.
- Base salary range for other U.S. locations: $97,500 - $134,000 per year.
- Eligibility for variable compensation program.
- 401(k) match.
- Dental, medical, vision, and life insurance coverage.
- Flexible vacation policy.
- Fully remote work with a monthly work-from-home stipend.
- Family planning resources and specialized support programs.
- Equity participation.
- Learning and development program to explore relevant market businesses.
Location
Fully remote within the United States.