Senior Manager, Contracts Lifecycle Management

Overview

A leading provider of legal technology professional services for corporate law departments is seeking a Senior Manager to join their Contracts team. This role focuses on contract lifecycle management (CLM) readiness, technology planning, system selection, and implementation. The Senior Manager will assist corporate legal departments in building or enhancing their legal operations functions by deploying technology, refining contracting processes, and integrating generative AI principles.

Responsibilities

Client and Project Management

• Assess contracting processes and technology to provide objective guidance and recommendations supporting client system evaluations.
• Lead project management for implementation projects, including scheduling, staffing plans, budget and scope management, resource forecasting, status updates, workshop scheduling, and managing client billables and invoicing.
• Facilitate workshops with client stakeholders to gather, document, and prioritize business and technical requirements, including process modeling, integration, security, migration, and reporting.
• Advise clients on integrating existing technologies to enhance legal operations; design technology-enabled processes and system integrations.
• Oversee process mapping, data analysis, drafting project deliverables, and solution configuration.
• Manage system configuration and testing to ensure alignment with design specifications and business goals.
• Map data between source systems and new technology solutions; support data migration and validation.
• Define and lead change management strategies to ensure user adoption and seamless implementation.
• Develop training materials and lead end-user and system administration training in partnership with technology providers.

Business, Team, and Company Development

• Participate in business development activities including opportunity qualification, proposal presentations, and statement of work development.
• Develop relationships with vendors and partners to create innovative offerings.
• Cultivate client relationships and coach junior staff to become lead contacts.
• Contribute to thought leadership, practice growth, and company-wide strategic initiatives.
• Encourage collaboration and model organizational values to influence team behavior.
• Continuously improve methodologies, practice aids, project delivery approaches, and tools.
• Manage, develop, coach, and mentor junior team members in client execution and project management.
• Identify opportunities to enhance internal project methodologies and templates.
• Support engagement financials and practice operations.

Requirements

• Minimum 8 years of relevant experience in legal or consulting industries, including in-house legal departments, law firms, legal software providers, or consulting firms.
• At least 8 years of experience in legal technology assessments, requirements gathering, system design, configuration, implementation, testing, and deployment, with proven experience implementing contracting tools.
• Experience with systems such as Agiloft, Ironclad, Malbek, Luminance, Ivo, or similar, including data migration and integration.
• Demonstrated understanding of AI contract technology landscape, including legal-specific platforms (e.g., Harvey, Legora) and point solutions for contract drafting, review, negotiation, obligation management, and workflows.
• 8+ years in customer-facing roles delivering projects and overseeing resources.
• Bachelor’s degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, or related field, or equivalent experience.
• Knowledge and experience in:
  • IT implementation methodologies (waterfall, agile, iterative).
  • Eliciting requirements and recommending process improvements.
  • IT project management and corporate IT methodology frameworks.
  • Use cases for contract management and AI solutions.
  • Configuration of leading CLM and contract intelligence solutions.
  • Integration and migration requirements gathering and methodology.
  • Professional services partnerships and business models.
  • Leading technology implementation projects through all lifecycle stages.
• Proven track record of successful project implementations and developing junior talent.
• Ability to manage multiple engagements and clients independently.
• Excellent written and verbal communication and storytelling skills.
• Strong analytical, problem-solving, and research skills; proficient in process and data mapping.
• Professionalism and sound judgment in client interactions.
• Team-oriented with initiative to improve operational efficiency.
• Ability to create client deliverables with minimal oversight.
• Proven relationship-building skills with peers, vendors, suppliers, management, and clients.
• Positive, enthusiastic attitude and entrepreneurial spirit.
• Eagerness to learn and develop new expertise and skills.
• Accountability and commitment.
• Strong organizational and prioritization skills.
• High standards for work quality and attention to detail.
• Advanced computer skills (Excel, Word, PowerPoint, Visio); familiarity with Outlook, Teams, and SharePoint.
• Permanent US work authorization required.

Compensation & Benefits

Details regarding compensation and benefits were not provided.

Location

Not specified.