Senior Paralegal, Legal & Risk

Overview

This role supports the organization’s Legal, Risk & Compliance function as a Senior Paralegal, serving as a key operational partner across claims, litigation support, and risk/insurance administration. The position is not entry-level and involves owning matters from intake through resolution with direction from the General Counsel rather than close supervision.

Responsibilities

Claims management

• Serve as the day-to-day contact for the third-party administrator (TPA), carriers, and broker on auto, general liability, and workers’ compensation claims (in partnership with the Senior Disability & Leave Manager)
• Manage open claims, including:
  • Monitoring reserves
  • Tracking claim aging
  • Driving action plans and escalating high-exposure matters
• Prepare for claim reviews, roundtables, and settlement discussions
• Coordinate first notice of loss and incident reporting from the field
• Partner with HR and operations on return-to-work and light-duty programs
• Build monthly and quarterly claims dashboards and trend reports for leadership and the Board
• Identify subrogation and recovery opportunities and see them through

Litigation management and support

• Manage litigated matters with the General Counsel and outside counsel, tracking:
  • Strategy
  • Deadlines
  • Exposure
• Maintain the litigation calendar and critical-date tracking
• Issue legal holds and coordinate discovery and process subpoenas
• Draft discovery responses, pleadings, and correspondence; prepare deposition, mediation, and trial materials
• Help manage outside counsel, including invoice review against budgets and billing guidelines

Risk management support

• Support the corporate insurance program, including renewals, underwriting submissions, and policy tracking
• Hold the broker, TPA, and carriers to service and reporting expectations
• Manage certificates of insurance, additional-insured requests, and contractual risk transfer
• Maintain loss runs and risk data so they are ready for renewals and due diligence
• Support vendor and subcontractor onboarding and train field leaders on incident reporting

Contracts, leases and legal operations support

• Run contract intake, maintain templates and the contract repository, and draft routine agreements
• Maintain lease abstracts and critical dates, and manage renewals ahead of deadlines
• Help build repeatable processes, trackers, and technology for a growing function
• Support license renewals and provide backup coverage for the General Counsel

Requirements

• 7+ years of paralegal experience, in-house or defense-side, with substantial claims and litigation management experience
• Hands-on experience managing auto/fleet, general liability and/or workers’ compensation claims, including litigated claims, working directly with TPAs, carriers, brokers, and defense counsel
• Solid understanding of reserving, the claim lifecycle, settlement, and subrogation
• Experience supporting corporate risk management, including insurance programs, COIs, and contractual risk transfer
• Strong analytical skills, with the ability to turn claims data into clear, decision-ready summaries
• Excellent writing, communication, and organizational skills
• Advanced Excel skills and comfort with claims portals and data systems
• A Bachelor’s degree or Paralegal Certificate, or an equivalent mix of education and experience

Preferred Qualifications

• Commercial real estate or lease administration experience across a multi-location portfolio
• Experience in field services, construction, home services, or fleet-based businesses
• Experience with matter management, contract lifecycle, or claims management systems

Compensation & Benefits

Not specified in the provided job description.

Location

East Coast Remote Position

Full-time