Settlement Supervisor, Arizona

Overview

This role oversees the settlement team to ensure timely, accurate, and compliant processing of case settlements. The position focuses on workflow management, quality control, team development, and collaboration with attorneys, finance, and operations to maximize client satisfaction and firm profitability.

Responsibilities

• Supervise daily settlement operations and manage team workloads
• Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely
• Monitor case progression from resolution through final payout
• Enforce compliance with firm policies, regulatory standards, and ethical requirements
• Serve as an escalation point for complex settlement issues
• Coach, train, and develop settlement staff through performance management and mentoring
• Track KPIs and productivity metrics; report trends and improvement opportunities to leadership
• Partner with attorneys, finance, and leadership to optimize settlement processes
• Maintain quality assurance standards and conduct regular audits of files

Requirements

• 3–5+ years of experience in legal settlements, personal injury, or litigation support
• Prior supervisory or team lead experience preferred
• Strong knowledge of lien resolution, settlement statements, and case funding
• Excellent organizational, leadership, and communication skills
• High attention to detail and ability to manage deadlines in a fast-paced environment
• Proficiency in case management and financial systems
• Strong written and verbal communication skills
• Ability to think critically, prioritize effectively, and execute with speed

Preferred Qualifications

• Experience in a fast-growing or high-volume environment
• Comfort with ambiguity and evolving systems
• Experience in legal, professional services, or client-centric organizations

Compensation & Benefits

Pay Range: 83,600 - 104,500 USD per year (Arizona)

Benefits include:

• Medical, dental, and vision insurance
• 401(k) with company match
• HSA
• Life insurance
• Disability coverage
• Paid time off
• Parental leave

Location

Arizona

Equal Opportunity Statement

Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.

Additional Information

• This is a full-time employee position and is not open to independent contractor or consulting arrangements.
• Compensation is determined by the location where the work is performed and is subject to applicable local law.