Overview
This role is for a Temporary Legal Operations Analyst supporting legal operations services for customers. The work involves collecting and organizing data in the context of legal matters, maintaining compliance with customer litigation handling guidelines, and following detailed playbooks and processes to work within assigned workstreams.
This position supports a team that responds to a high volume of labor and employment requests/matters.
Duration: Temporary, 6 months, with the possibility of becoming permanent.
Responsibilities
- Handle high volume employment cases by collecting critical data through various customer systems.
- Maintain high standards of professional service.
- Review discrimination charges, employment demands, and related filings.
- Follow established processes and playbooks.
- Interface with broader team members and coordinate with customer systems and custodians to ensure compliance with orders and gather discovery responses.
- Communicate with counsel.
- Assist with reporting, gathering metrics, and process improvement.
Requirements
- 2+ years of experience in U.S. Litigation.
- Experience in labor and employment law is highly preferred.
- 2+ years of experience using technology in an area that is highly processed, preferably including experience handling subpoena responses and/or employment charges/demands.
Skills for Success
- Strong communication skills; able to professionally interface with customers and litigants’ counsel, and communicate issues to the internal manager rather than the customer.
- Detail oriented and analytical; able to identify opportunities to improve processes or challenge the status quo.
- Strong analytical experience and willingness to learn new techniques.
- Ability to handle multiple matters at one time with strong organization and attention to detail.
- Ability to manage a high volume of matters.
- Ability to work with remote team members using technology (video calls, emails, and Teams chats).
- Strong interpersonal, oral, and written communication skills.
- Team player; able to jump in as needed to assist other team members.
- Flexible and open to learning new areas as needed.
- Self-directed; able to work independently to meet and exceed goals.
Technical Skills
- Experience with M365: Microsoft Word, PowerPoint, Excel, and Outlook.
- Experience with Adobe Acrobat.
- Experience with web-based applications.
Qualifications
- Bachelor’s or associate degree required.
- Paralegal certificate is a plus but not required.
Compensation & Benefits
- $35/hour for this remote-based temporary position.
Location