Temporary Case Administrator (Legal Support)

Overview

A temporary, fully remote Case Administrator position is available to support arbitration and mediation case administration. This role involves providing administrative and customer service support to facilitate fair and efficient dispute resolution processes.

Responsibilities

• Manage arbitration and mediation case tasks and schedules.
• Communicate with parties, attorneys, arbitrators, and mediators.
• Maintain accurate case records using the PRISM case management system.
• Prepare and send correspondence; coordinate calls and video conferences.
• Apply fee schedules and assist with billing activities.
• Deliver timely, professional customer service and resolve issues as they arise.

Requirements

• Associate’s degree or an equivalent combination of education and relevant experience.
• Strong written and verbal communication skills.
• Ability to interpret legal documents and procedural rules.
• Intermediate proficiency with Microsoft Outlook, Word, and Excel.
• Highly organized with strong attention to detail and ability to manage multiple priorities.
• Professional demeanor, reliability, and ability to maintain confidentiality.

Work Environment

• Fully remote position requiring a dedicated workspace and reliable internet connection.
• Availability during standard business hours is required.

Compensation

• Up to 29 hours per week.
• Hourly rate up to $27.50.
• Approximate assignment duration of 3 months.