Temporary Case Administrator (Legal Support)

Overview

A temporary opportunity is available for a Case Administrator to support arbitration and mediation case administration. This fully remote position involves providing administrative and customer service support to facilitate fair and efficient dispute resolution processes.

Responsibilities

• Manage arbitration and mediation case tasks and schedules.
• Communicate with parties, attorneys, arbitrators, and mediators.
• Maintain accurate case records using the PRISM case management system.
• Prepare and send correspondence; coordinate calls and video conferences.
• Apply fee schedules and assist with billing activities.
• Deliver timely, professional customer service and resolve issues as they arise.

Requirements

• Associate’s degree or an equivalent combination of education and relevant experience.
• Strong written and verbal communication skills.
• Ability to interpret legal documents and procedural rules.
• Intermediate proficiency in Microsoft Outlook, Word, and Excel.
• Highly organized with strong attention to detail and ability to manage multiple priorities.
• Professional demeanor, reliability, and ability to maintain confidentiality.

Work Environment

• Fully remote position requiring a dedicated workspace and reliable internet connection.
• Availability during standard business hours is required.

Compensation and Schedule

• Up to 29 hours per week.
• Hourly rate up to $27.50.
• Approximate assignment duration of 3 months.