Overview
This role supports the pre-litigation legal team by ensuring case files are accurate, complete, and well-organized throughout the early stages of litigation. You will work closely with paralegals and attorneys to manage medical records, billing documentation, liens, and settlement-related materials that affect case readiness and outcomes.
Responsibilities
- Calculate health insurance payments and support lien dispute processes
- Confirm advance costs and value screen subtotals against accounting records
- Contact medical providers to confirm balances and billing information
- Identify health insurance information and subrogation contacts
- Retrieve missing insurance cards from clients when needed
- Reconfirm provider balances when verification exceeds 30 days
- Contact clients to confirm addresses for escrow disbursements or office pickup
- Properly tag all incoming correspondence into case files
- Identify missing bills and notify paralegals when documents are needed
- Support pre-litigation paralegals and attorneys with daily case documentation needs
- Confirm payment addresses for providers and insurance carriers
- Cross-reference bills between case documents and value screens
- Request and track reductions; upload all related documentation
- Assist with preparing settlement statements, ensuring balances are current
- Disburse checks and scan copies into the system for record-keeping
- Review prior file handler notes to verify case accuracy
- Follow up on escrow items and confirm final payments or balances
- Open liens and assist with lien-related documentation
- Send medical and billing authorizations to providers and collection agencies
- Track response timelines and conduct follow-up when responses are delayed
- Locate account numbers and verify dates of service and billed amounts
- Confirm all bills and payments are accurately reflected in the value screens
- Complete additional tasks as assigned to support the pre-litigation team
Requirements
- Office hours: 8:30 AM to 5:30 PM EST
- Location: Remote
- Work shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)
- Minimum of 1 year of experience as a legal assistant, or in a legal support role, and/or related Bachelor's degree in legal studies
Preferred Qualifications
- Prior experience in personal injury or pre-litigation environments
Software and Tools
- Microsoft Office Suite
- Case management systems
- PDF and document management tools
- Email and calendar systems
Required Skills
- Strong attention to detail and accuracy in file management
- Excellent organizational and documentation skills
- Strong written and verbal communication skills
- Ability to follow up persistently with providers and third parties
- Ability to manage multiple tasks and deadlines simultaneously
- Comfort handling repetitive follow-up-driven tasks
- Proficiency with Microsoft Office and case management systems
- Ability to work collaboratively with paralegals and attorneys
Languages
Compensation & Benefits
- Monthly compensation range: from $1,150 USD to $1,220 USD